Rallye BMW

Excellent Service Team When I called regarding my first flat tire on a BMW, Bret Hines and his team was so helpful and made me feel like their most important customer. When I called regarding my first flat tire on a BMW, Bret Hines and his team was so helpful and made me feel like their most important customer. More

tire replacement superb customer service by Chris.. Prompt in and out, with update while repair was in progress. Quality in all aspects and would recommend this deal superb customer service by Chris.. Prompt in and out, with update while repair was in progress. Quality in all aspects and would recommend this dealer to all. . More

Our X6 Robert did a great job regarding helping us with our X6 . I would recommend Ralley BMW to my friends and Family . Robert was superb friendly and foll Robert did a great job regarding helping us with our X6 . I would recommend Ralley BMW to my friends and Family . Robert was superb friendly and follow was a big key. More

EC Review Good visit. Sandy Fiore checked me in. Had oil change & microfilters replaced. Timely work. Good service. Sandy was pleasant. Explained ALL Good visit. Sandy Fiore checked me in. Had oil change & microfilters replaced. Timely work. Good service. Sandy was pleasant. Explained ALL work done. I highly recommend Rallye BMW & Sandy F, as an advisor. PS, I also ran into my salesperson, Sharonda James upstairs in the waiting room. Consummate professional. Another excellent asset to Rallye. Keep up the good work, Erick. More

Easy ,wonderful experience your sales person incredible, Corinne is the best!! Wasn't sure I was going to lease another BMW with all the other deals out there. However dealing with Corinne made it no bra Corinne is the best!! Wasn't sure I was going to lease another BMW with all the other deals out there. However dealing with Corinne made it no brainer!!! More

Excellent Service As Always I've been coming to Rallye for years and I do not have any complaints. The service was excellent this time & every time before. I live in the Bronx & I've been coming to Rallye for years and I do not have any complaints. The service was excellent this time & every time before. I live in the Bronx & I come to Rallye no matter what...even if I have tow my car there. Everyone is extremely polite & says hello, good morning, good night etc. I think things like that are important when you're spending your money with a business as big as BMW! More

Best in the businesss Always satisfied! Been using this dealership as my primary service and sales facility for years. Never had an issue. Will be seeing more of you f Always satisfied! Been using this dealership as my primary service and sales facility for years. Never had an issue. Will be seeing more of you for many years to come. More

Very rewarding Frank trotta and all of the service personnel were courteous, professional, polite, helpful cooperative and nice. I had a very positive experience and Frank trotta and all of the service personnel were courteous, professional, polite, helpful cooperative and nice. I had a very positive experience and therefore I want to return. More

Refused service/unprofessional I called to schedule an appointment for a 2016 X4. The back passenger window is defective after 6 months. At first the service rep was polite and he I called to schedule an appointment for a 2016 X4. The back passenger window is defective after 6 months. At first the service rep was polite and helpful. I told her that we didn't buy the car there, but would like to have it serviced there. She put me on hold and suddenly came on the line and said that her manager (Matt) told her they had no more room to service any more 2016 cars- that they were at their max capacity for 2016 models. What does that even mean? And how do you get a new car fixed. Shouldn't they be apologizing instead that a car just 6 months old needs service in the first place? I said that I couldn't believe that they had no room for an appointment and asked if it was because we didn't buy the car there. No response to my question. I then asked to speak with Matt, but he was suddenly unavailable. First she "tried to find him" and was unable to and then when I insisted on speaking with him he was "in a manager's meeting." I am very dissapointed in this service center. If they don't service cars not purchased there, then they should just say so. It was very frustrating and the secretary seemed amused by my frustration when I told her that I would inform everyone I know about what had happened. I think it would have been fair of them to simply say that they give priority to cars sold by them...instead the phone call turned into a whole charade. More

Great buying experience! Mr Wachsman was very patient,knowledgeable & polite.Answered all my many questions & was a major part in making a decision to buy my car.Robert was ve Mr Wachsman was very patient,knowledgeable & polite.Answered all my many questions & was a major part in making a decision to buy my car.Robert was very fair on my trade in & did not make me feel under any kind of pressure. More