Rallye BMW

For 2 years while under warranty I went to Bayside dealership where I bought and serviced my car and they told me that there was not problem with the roof.I came to Rallye BMW and you gave me an appoi dealership where I bought and serviced my car and they told me that there was not problem with the roof.I came to Rallye BMW and you gave me an appointment immediately and fixed the problem in less then an hour.I am very happy and I will recommend Rallye of Westbury to everybody. More

What a wonderful experience we had a Rallye BMW. We originally dealt with Ann , who unfortunately became ill, so Alice Baer took over and handled all of the details via phone calls and emails. On the originally dealt with Ann , who unfortunately became ill, so Alice Baer took over and handled all of the details via phone calls and emails. On the day of delivery Joel Sobin took care of us as if we were family. The car valet, John, explained the vehichle to my wife and I in detail. Joel was very kind and his service was exceptional. It was the best time we had spending over $40,000. Michael & Cathy Ferri More

My service experience was awful.While making my appointment,I was promised by Moses I would be serviced in 1 to 1 and a half hours, so I decided not to take a loaner and wait.I told him any day was appointment,I was promised by Moses I would be serviced in 1 to 1 and a half hours, so I decided not to take a loaner and wait.I told him any day was fine.He replied as log as I did not need a car I could come the next day.When I arrived there was no record of my appointment but I could still be serviced in a timely manner,so I decided to stay.After 1 and a half hours I received a call from David O'Neill informing me they still needed 20 more minutes,1 hour later I was finally gone after receiving a card promising a free detailing for poor service.That was nice but I did not think I would be back.The next time I started the car the engine hot sign STILL went on, I hope they did a better job on my brakes. The following day I received a call from Moses inquiring as to my whereabouts.I informed him that I was in yesterday and service was awful,which he replied it was probably because you came the wrong day and he hung up.Instead of apoligizing for his error he tried to make excuses! More

I enjoyed my visit at Rallye. All service personnel have been friendly and very accomodating. The wait was relatively short and there were no surprises. Coffee is free and plentiful. Wall Street Journals ar been friendly and very accomodating. The wait was relatively short and there were no surprises. Coffee is free and plentiful. Wall Street Journals are provided and other reading materials as well.All my questions and concerns were answered clearly and concisely. More

Rallye BMW is truly a class act. Before purchasing our BMW, we visited numerous other BMW dealers in the greater NY metroplitan area, and none approached the helpfulness and overall manner of the sales an BMW, we visited numerous other BMW dealers in the greater NY metroplitan area, and none approached the helpfulness and overall manner of the sales and service staff. There is no question that we will choose Rallye BMW for all our future servicing and sales needs. More

My tire light went on and I did not have an appointment but drove into the service area and was treated with kindness and respect. I had to pick up my grandson from school and they expedited my service. M but drove into the service area and was treated with kindness and respect. I had to pick up my grandson from school and they expedited my service. My tire had a nail and needed to be replaced. They also did the annual service that saved me another trip. I would recommend this dealership the entire staff has been honest and friendly. Excellent satisfaction thank you and keep up the good work Florence Redmond More

They give you the best prices for leaseing, this is my 5th BMW from Rallye Motors and probably my last. I currently have two BMW's. They are fine for normal maintanence, both absolultly horrible when it c 5th BMW from Rallye Motors and probably my last. I currently have two BMW's. They are fine for normal maintanence, both absolultly horrible when it comes to repairing a broken item under warranty. I have brought my car in 6 times for the same acceleration problem and they refuse to drive the car further than around the block. The car has to be hot for the problem to occur and they refuse to attempt to duplicate the problem. Also I brought my other BMW, a 535xi, in because the radio didn't work, thay kept the car for two days, and gave it back with the radio still not working. I had to bring it in again and it took them 3 days before they finally fixed it. It seems that nothing ever gets repaired the first time you bring it in. More

Do yourself a Favor and buy your Next BMW somewhere else! We went in to purchase a 2010 BMW M3 Convertible. The salesperson Ann Gang was horrible! Besides the fact that we made an appointment 4 days in a We went in to purchase a 2010 BMW M3 Convertible. The salesperson Ann Gang was horrible! Besides the fact that we made an appointment 4 days in advance before arriving at the dealership, when we arrived at the dealership, there was no record of us having an appointment and Ann was with another customer!! Nobody offered to show us around... Nothing! finally we sat down with Ann and she took my drivers license for the test drive. She didnt say 1 word during the test drive except turn right here and take this left down there! Worst MORON of a salesperson!!!! When we got back to the dealership I wanted to discuss numbers with her. Besides the fact that the numbers she quoted me were significantly higher than other local dealerships, when I asked if there were any promotions or discounts available she simply said "we don't discount at Rallye BMW". Do yourself a favor and buy your BMW somewhere else. Theyre disgusting pigs at this dealership. CHECK out their "F" Rating on Better Business Bureau. Obviously they seriously don't care about customer service here. More

My initial experience w/Henry was very good but, once he had me sign the contract, he was difficult to contact & didn't return my calls/emails. Once I had a final date to pick up the car, he was unavailabl had me sign the contract, he was difficult to contact & didn't return my calls/emails. Once I had a final date to pick up the car, he was unavailable & left details to another terrible slsman. More

I love to go Rallye BMW you can go without an appointment it is so convenient every time I go for service I always ask for Dennis he is always so helpful with everything. If you go to Rallye BMW for service it is so convenient every time I go for service I always ask for Dennis he is always so helpful with everything. If you go to Rallye BMW for service I recommend Dennis he is very helpful. I will always buy from Rallye and Service at Rallye More