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Rallye BMW - Service Center

Westbury, NY

4.5
5,330 Reviews
Call Service Center (516) 226-7651

5,331 Reviews of Rallye BMW - Service Center

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December 30, 2021

My experience with BMW has always been professional, courteous, prompt, and efficient. I have never had a problem with sales or service. More

by bentleym1113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David O’Neill
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Dec 30, 2021 -

Rallye BMW responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 29, 2021

Dennis is the best. Very accommodating professional and I would highly recommend him for servicing your BMW. More

by SGMastrangelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Deljanin
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Dec 30, 2021 -

Rallye BMW responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye BMW.

December 29, 2021

Best and courteous service Always prompt Never a delay Best and courteous service Always prompt Never a delay getting the loaner Follow up is good too More

by SHIRWAIKARANIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shohel Bhuiyan
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Dec 30, 2021 -

Rallye BMW responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rallye BMW. Please don't hesitate to reach out if you need anything else.

December 28, 2021

Very unprofessional. Service very overpriced. Brought car twice...had to bring to another mechanic to finish job correctly. Never going again for service or sales. More

by JASON420
Recommend Dealer
No
Employees Worked With
Bret Hines
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2022 -

Rallye BMW responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 27, 2021

The service was great and the communication was even better. I had a loaner car waiting for me on arrival. More

by davide30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2021 -

Rallye BMW responded

We're so glad to hear that our team was great and you're pleased with your loaner car as well, thanks so much.

December 27, 2021

Very professional quality work clean environmental. Safe and Quite. Will back again. For Next service. More

by kkklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Reardon
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Dec 28, 2021 -

Rallye BMW responded

Thank you again for choosing Rallye BMW. We look forward to having you as one of our valued customers for many more years to come!

Dec 28, 2021 -

kkklin responded

👍

December 26, 2021

Absolutely world class service! Treated us with care, respect and made the whole experience effortless and hassle free. I was a customer of bmw oyster bay but now will only shop at Rallye More

by avjha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
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Dec 27, 2021 -

Rallye BMW responded

Thanks for the great review. It's wonderful to hear that our team made everything effortless and hassle free, thanks for the terrific review!

December 26, 2021

As usual great service the car was ready when I git there …… everyone was nice as well More

by jtale69703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2021 -

Rallye BMW responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 26, 2021

Very good service, loaners made available, and my car always comes back to me clean More

by denzilCAMERON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Rallye BMW responded

Thanks for sharing your kind remarks, we really appreciate your feedback.

December 26, 2021

Bret was extremely helpful and understanding our vehicle issues. He has addressed all issues accordingly. Thank you for your excellent service. More

by jcdtechnology
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2021 -

Rallye BMW responded

It's great to hear that Bret was extremely helpful, thanks for the 5-star review!

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