Rallye BMW - Service Center

Awesome communication and showed excellent willingness to exceptional service and customer satisfaction. Cleared issues and provided this during the Coronavirus pandemic. Definitely separates them from ot exceptional service and customer satisfaction. Cleared issues and provided this during the Coronavirus pandemic. Definitely separates them from other dealerships More

Great Service! Brought two trucks in for routine service. Everytime the vehicles are returned, they are fully serviced, no problems, no errors, and all service deta Brought two trucks in for routine service. Everytime the vehicles are returned, they are fully serviced, no problems, no errors, and all service details described. BMWs are not inexpensive to service so it is important to me that any work that needs to be done is done correctly the first time and for a reasonable price, and Rallye continues to perform in this respect. Thank you Carol for your usual exceptional service! More

Always professional and courteous. Brought car out and sanitized door handles and steering wheel to prevent Covid spread. This was the 3rd time that I had to bring my car back due to antifreeze leak. 2n sanitized door handles and steering wheel to prevent Covid spread. This was the 3rd time that I had to bring my car back due to antifreeze leak. 2nd visit was to wait for part to be shipped from Germany 2 weeks w/ a loaner, problem fixed except engine light came on. Had to bring car back- service damaged intake valve due to faulty placement of hose. Car running fine. Only complaint was miscommunication that occurred since I was not told it would 2 weeks for the part. More

great service go out their way makes me feel at home a lil lol..... with covid19 they till did a great job on being safe lil lol..... with covid19 they till did a great job on being safe More

Stress free. Looks at the vehicle himself. Honest. Easy to work with. Responds in a timely manner. Highly recommend. Professional. Ask for Adam and problem solved. to work with. Responds in a timely manner. Highly recommend. Professional. Ask for Adam and problem solved. More

This is the place you need to go. Getting loaner as scheduled! In and out so quick and all issues addressed are taken care accordingly. scheduled! In and out so quick and all issues addressed are taken care accordingly. More

Always a classy operation. People are neatly dressed and respectful. The entry area garage area and cafe are clean. I like that they call you when service is complete. respectful. The entry area garage area and cafe are clean. I like that they call you when service is complete. More

Disappointed that Problems Persist with a new car . My 2019 car with 2,100 miles was leased in Dec or Jan. It was a loaner used car. I have had all kinds of electrical/ computer problems ...4 visits to My 2019 car with 2,100 miles was leased in Dec or Jan. It was a loaner used car. I have had all kinds of electrical/ computer problems ...4 visits to repair shop in 3 months...they even had car for 5 days. Doors don’t open from outside, key not recognized by car although key in purse. Engine won’t start although key in purse. Two new key fobs ordered and paired with car, now all exterior lights remain on although car is turned off. Doors continue to not respond to touching of exterior door handle...key fob doesn’t open door lock either. Apple car play does weird things now. More

Great Service I did not buy me vehicle here or in this state. Brandon treated me with the utmost respect and made me a priority to get my vehicle serviced and back I did not buy me vehicle here or in this state. Brandon treated me with the utmost respect and made me a priority to get my vehicle serviced and back to me. More

EXCELLENT SERVICE MY 2011 BMW 328 XDRIVE FOOTWELL MODULE (FRM) WAS NOT WORKING (10 YEARS/156K MILES WARRANTY) I WAS PROVIDE A LOANER VEH. EVERYTHING WAS FIXED NO CHARG MY 2011 BMW 328 XDRIVE FOOTWELL MODULE (FRM) WAS NOT WORKING (10 YEARS/156K MILES WARRANTY) I WAS PROVIDE A LOANER VEH. EVERYTHING WAS FIXED NO CHARGE. SERVICE ADVISOR BRET HINES WAS VERY PROFESSIONAL IN EVERY WAY. RALLYE BMW ON BRUSH HOLLOW ROAD IS THE BEST More