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Rallye BMW - Service Center

Westbury, NY

4.5
5,289 Reviews

5,290 Reviews of Rallye BMW - Service Center

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January 05, 2020

Another great experience. Had and issue. Sent Matt Carlson a note. He responded immediately and the process was rolling. A short time later he checked in again. Once complete More

by frankgrimaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Rallye BMW responded

Thank you for your great five-star review, Frank! It is fantastic to hear that our team member, Matthew, is the main reason you continue to buy from us and we look forward to seeing you back again soon!

January 05, 2020

Great service Service is professional, courteous and very helpful. Adam and Sharonda are always awesome, respectable and understanding of customers time, needs and More

by Vonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Chy Wiggan
Jan 06, 2020 -

Rallye BMW responded

Vonnie, thank you for the great service review and five-star rating! It is delightful that our team members were respectable, courteous, and very helpful during your visit and we hope you visit our service department again soon!

January 03, 2020

nice and welcoming service very nice and courteous service recommend to a friend good environment and staff is cooperating. they try to take care of of you in a courteous More

by POLTARAK2799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Jan 03, 2020 -

Rallye BMW responded

Thank you for your five-star feedback! It is wonderful to hear that our team was courteous and that you would recommend us to a friend! We hope to see you back again soon!

January 01, 2020

My 540i I found the service center very professional and they provided excellent treatment. They maintain contact with me regarding my vehicle and made sure I More

by suzyhecht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Jan 02, 2020 -

Rallye BMW responded

Thank you for taking the time to share your five-star review with us! We hope to see you back again in the near future!

January 01, 2020

Poor service, poor follow up, still have issues Service was not complete, they committed to following up with a call to reschedule. I Left several messages with no follow up. I will need to call ag More

by LIANELEVY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chy Wiggan
January 01, 2020

Verdi review My experience at Rally is always a seamless and pleasant experience. Matt Carlson, Chris Blanco and Brandon are knowledgeable, professional, courteou More

by mverdi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Tibbals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Reardon
Jan 02, 2020 -

Rallye BMW responded

Thank you for sharing your great feedback with us regarding our team members, Christopher, Matthew, Emily, and Brandon! We look forward to seeing you back again soon to provide you with another seamless and pleasant experience!

January 01, 2020

Excellent service Took my car right away, had it back on time and cleaned and washed it too! Very friendly service.. texted me when ready.. only charged $10 for inspect More

by JILL0022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Jan 02, 2020 -

Rallye BMW responded

Thank you for sharing your excellent service review with us! We hope you visit our service department again soon!

January 01, 2020

Best Service Advisor Decade Award My family and I have owned BMW’s for 20 plus years. Aside from BMW being the ultimate driving machine, the service is what keeps us coming back. The More

by SNAGZMUZIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Jan 02, 2020 -

Rallye BMW responded

Thank you for being a loyal customer to our dealership and for sharing your wonderful thoughts for our service advisor Chy! We really appreciate your feedback and look forward to seeing you back again soon!

January 01, 2020

Excellent service The service was excellent experience,The whole team is very professional It was deliver on time as promised.Also the waiting time to pick up the car w More

by TTSUI221
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Rallye BMW responded

Thank you for sharing your excellent service experience with us! We hope you visit us again in the future!

January 01, 2020

Recall visit I had to do a few recalls and it was a great experience with BMW Carol Muniz my advisor always make sure my visits to Rallye is pleasant make sure Ing More

by GREGGGRIFFIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Rallye BMW responded

Thank you for your five-star feedback regarding your service visit! We hope to see you back again soon!

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