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Rallye BMW - Service Center

Westbury, NY

4.5
5,291 Reviews

5,291 Reviews of Rallye BMW - Service Center

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December 24, 2019

Service Prompt, courteous and excellent service. Recall was fixed, we were given the Loaner car. Car was ready when promised. Service personnel were profess More

by COMCARERX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Rallye BMW responded

Thank you so much for the wonderful feedback! We are happy to hear that you had a five-star experience with us.

December 24, 2019

Awesome Service!! This is the third vehicle I have leased through Rallye and now my wife has one as well. The service Department is hands down great!! I have never had More

by CEMCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ray Zwergal, David O’Neill
Dec 26, 2019 -

Rallye BMW responded

Thank you for your positive feedback! We are happy to hear that Ray and David went above and beyond to provide a five-star experience at our dealership. Enjoy your new vehicle!

December 24, 2019

Communication For the most part service has been good, but service rep(Carol) does not keep you updated on status of service. I called & texted numerous times to s More

by DenverBroncos31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
2.0
This rating includes all reviews, with more weight given to recent reviews.
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Chy Wiggan
Dec 24, 2019 -

Rallye BMW responded

Thank you for taking the time to leave us with your great feedback! We hope to see you back again soon to provide you with another great service experience!

December 24, 2019

first class service adam was helpful courteous and considerate. an oil change turned into an oil leak that save my mom from being stuck on the road. always best to servic More

by ADRIENNELEEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Dec 26, 2019 -

Rallye BMW responded

Thank you for the positive feedback! We are so happy to hear that you had a five-star experience with us thanks to Adam.

December 23, 2019

Brake service Frank is the best He always getting things done promptly and properly and tries to save you money. I always trust him to give me proper advice More

by PRAGNESHPATEL23
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Rallye BMW responded

Thank you for taking the time to share your wonderful thoughts for our team member, Frank! We look forward to seeing you back again soon!

December 23, 2019

First oil change Hello team BMW, The service visit was done in a timely manner. I did not have to wait in order to receive service. Regards, Thank you. More

by FLOYDFAN4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Dec 23, 2019 -

Rallye BMW responded

Thank you for sharing your wonderful service review with us. It is great that everything was done in a timely manner and that you did not have to wait! We hope to see you back again soon!

December 22, 2019

Excellent terrific customer service and excellent support. I go out of my way to use this dealership. I would recommend them to anyone that needs to service th More

by CRAIGASANDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chy Wiggan
Dec 23, 2019 -

Rallye BMW responded

Thank you for your excellent five-star feedback and for your recommendations! It is wonderful to know that we always provide you with terrific customer service and excellent support and we look forward to seeing you back again soon!

December 22, 2019

Excellent service. Frank is great and extremely diligent. Rallye service is the best. Frank and team were excellent and extremely diligent. Made sure they did a complete vehicle check and talked to me about a More

by cgiese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Rallye BMW responded

Thank you for sharing your lovely feedback for our service department! We hope to see you back again in the near future!

December 20, 2019

Great all-around service Great place sales and service everyone is very courteou's and knowledgeable will definitely come back again and send people there everyone must go the More

by TOMMYMARKS518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Reardon
Dec 23, 2019 -

Rallye BMW responded

Thank you for sharing that our team members are very courteous and knowledgable! We look forward to seeing you back in our sales and service departments again soon!

December 19, 2019

Frank and Gomez were very professional and took care of the Problem was taken care of very efficiently. Thank you and have a very Happy Holiday Season.Thanks for the free coffee and bagels and car wash! More

by kdhanjal45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Rallye BMW responded

Thank you for sharing your five-star experience with us! Thank you and Happy Holiday's to you as well. We hope to see you back again soon!

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