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Rallye BMW - Service Center

Westbury, NY

4.5
5,295 Reviews

5,295 Reviews of Rallye BMW - Service Center

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October 15, 2019

Great in & out Service I've been to a few other Service centers ...NOTHING can COMPARE to Rallye BMW Always a clean , comfortable environment, it there is a need to wait fo More

by ang14ee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Soldo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alice Baer
Oct 15, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! We are happy to hear that our team provided you with such excellent assistance. We hope to see you again!

October 15, 2019

Bluetooth conevtivity issue The new iPhone 11 - phone contacts not sinking with the BMW Bluetooth connection . Apple telling me it’s BMW firmware issue - Need help please advise More

by PMATHAI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 15, 2019 -

Rallye BMW responded

Thank you for taking the time to reach out to us. Please give me a call to discuss this issue in further detail. We look forward to hearing from you. Thank you, Christopher Blanco 516-833-4862

October 15, 2019

Top Notch service The best service center I have ever had the pleasure of attaining to keep my BMW 750 LI well maintained professionally. Mr. Adam Romano, always makes More

by AMIR.ALKHAMASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 15, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! We are happy to hear that Adam provided you with such excellent assistance. We hope to see you again!

October 14, 2019

My experience was great My experience was ok, wish the service advisor was more courteous on the phone,other employees that I came in contact with was great. Great dealership More

by BARWIL2358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 15, 2019 -

Rallye BMW responded

Thank you for providing your feedback with us! We are sorry to hear that your service experience was not up to our five-star standard. Please give me a call to discuss your experience in further detail. Thank you, Christopher Blanco 516-833-4862

October 14, 2019

Excellent service .. didn’t have to wait.. received a loaner while work provided.. stayed in contact about every step about the car..I was very satisfied More

by SHEILAH371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianni Marini
Oct 14, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

October 14, 2019

Overcharged 6 times over cost wrong diagnostic Took my car because of AC issues for a diagnostic. I was told 195. Then. Told that it was going to take another hour so I paid 390 for a diagnosti More

by panamarealtor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Rafael Correia
Oct 22, 2019 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear about this issue. Please give us a call to discuss your experience in further detail. Thank you, Christopher Blanco 516-833-4862

October 13, 2019

Nice dealership Very good services other than car wash which is not good as car was not washed properly after service otherwise everything seems good But still satis More

by POLTARAK2799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianni Marini, Robert Chae
Oct 14, 2019 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are very sorry to hear that your experience was not up to our five-star standard. Please give me a call to discuss this situation in further detail. Thank you, Christopher Blanco 516-833-4862

October 12, 2019

A++ customer service! This was my first time leaving my car for service. From the moment I arrived, the team was friendly and assisted me with the process and answered any More

by MROSSEDAMATO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Correia
Oct 14, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Rafael as well as the rest of our team provided you with such excellent assistance. We hope to see you again!

October 12, 2019

how was my expierence with service dept this is my 3rd time leasing X5 and I am so happy with car and services.i had requested X5 for loaner car and they kept it ready. More

by RAJBAGIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jose rivas
Oct 14, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We appreciate your loyalty and we hope to see you again!

October 10, 2019

fast, very good communitcation and very professional from the moment I set up the appointment to driving the car out of Rally's garage, I could not ask for more. Totally professional and what I expect f More

by Mini E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianni Marini
Oct 11, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

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