Rallye BMW - Service Center

Two thumbs up! This was my first time at Rallye BMW for service. I found my service advisor Rafael to be a professional well spoken individual who got me in and out This was my first time at Rallye BMW for service. I found my service advisor Rafael to be a professional well spoken individual who got me in and out quickly. I would recommend Rallye and will surly return in the future. More

Service Experience Rally BMW gives excellent service from start to finish. All the service personnel are Very friendly. Understand your problem and then perform the se Rally BMW gives excellent service from start to finish. All the service personnel are Very friendly. Understand your problem and then perform the service. That is the reason I am a loyal BMW customer. More

Excellent Experience to Address a Recall Notice I needed to bring my car for service due to a recall notice and it was an excellent experience. My Service Advisor handled the visit in a timely, cou I needed to bring my car for service due to a recall notice and it was an excellent experience. My Service Advisor handled the visit in a timely, courteous, and respectful manner. He contact me as soon as it was completed. It was a very pleasant experience. Thank you! More

Rallye BMW My experience at this dealership was really great they were very helpful with all my concerns . They repaired my vehicle to better than my expectati My experience at this dealership was really great they were very helpful with all my concerns . They repaired my vehicle to better than my expectations I would not bring my car to any other place More

They made me tow my own car out of their dealership! I recently had to get Roadside assistance to tow my car to Rallye BMW after hearing a pop under the car and the very next day, the SA calls me and tel I recently had to get Roadside assistance to tow my car to Rallye BMW after hearing a pop under the car and the very next day, the SA calls me and tells me they can't fix my car because I have "aftermarket" parts on my car. And here is what they listed as aftermarket, 1. The BMW M Performance Differential, which is made by BMW! 2. Wider tires and wheels, my wheels are BMW 437M wheels, again made by BMW! 3. I had an aftermarket magnetic drain pug on the Differential, but what harm does that do? 4. I have Bushing INSERTS, not Bushing but just the INSERTS! So because I have the aftermarket drain plug and Bushing INSERT, they would not touch my car and asked me to come and get my car out of their dealership. Are these real techs that works in the service department or do they just real everything off a book? I had to pay a tow truck now $400 to tow my own car out of the dealer, mind you my car is still under Warranty and I just brought it as a CPO 4 months ago! This dealership is so disappointing, they will refuse service for the littlest things, you cant put ANYTHING non BMW on the car or else they will tell you to leave, whether your car drives or not, Rallye BMW should be ashamed of how they treated me. I will never bring my car here ever again and I will report this incident to BMW NA. I took my car to another dealership and they took me in with open arms and fixed my problem and I was back on the road, but RALLYE BMW kicks me out and would touch my car, they treated me like I was not a value customer because they get so many cars in they don't care if they miss one. shame on you Rallye! More

Fuel Pump Issue After a third Visit the Service team was able to diagnose the root cause of my cars fuel pump warning issue which caused my car to stall without much After a third Visit the Service team was able to diagnose the root cause of my cars fuel pump warning issue which caused my car to stall without much notice. I appreciated that the issue was finally identified, fixed and the team was focus on addressing my concerns and giving me a safe car to drive. More

Excellent Service From the prompt attention I received upon arrival at the Service Department to the completion of the service requested was impressive. Jonathan Egger From the prompt attention I received upon arrival at the Service Department to the completion of the service requested was impressive. Jonathan Eggert provided me with updates on expected time the work was expected to be completed. More

Excellent service I am so happy that I chose to lease this beautiful car. Not only do I absolutely love the car the service department was so accommodating and quick wi I am so happy that I chose to lease this beautiful car. Not only do I absolutely love the car the service department was so accommodating and quick with returning my car after a minor incident. I would highly recommend Rally bmw to all. More

BMW Rallye experience Service was good. Needed to replace a hose for the windshield wiper system and a oil change. Upon receiving my car I had to request a car wash. Service was good. Needed to replace a hose for the windshield wiper system and a oil change. Upon receiving my car I had to request a car wash. Was given my choice of a loaner which was very nice. More

service dept I have to say every time I come to get something done Adam is just wonderful he always helps me and is a pleasure to work with. I have to say every time I come to get something done Adam is just wonderful he always helps me and is a pleasure to work with. More