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Rallye BMW - Service Center

Westbury, NY

4.5
5,289 Reviews

5,289 Reviews of Rallye BMW - Service Center

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May 02, 2019

Excellent Rallye BMW Far exceeds my expectations on every occasion. Warm greetings, excellent and expeditious service. They employ “Best Practices” in every asp More

by gooseburry11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Romano, Gianni Marini
May 02, 2019 -

Rallye BMW responded

Thank you for sharing your five-star review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

May 02, 2019

Service Matt turned a possible bad situation into a great result. His experience and trouble shooting ability, made my latest service exceed my expectations. More

by LDENSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenard Brechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that Matt provided you with such excellent assistance. We hope to see you again in the future!

May 01, 2019

Very Helpful Went above and beyond in servicing my car. Found all defects and fixed it. Kept me in the loop through out the entire process by phone. More

by aasifjain1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Correia
May 01, 2019 -

Rallye BMW responded

Thank you for sharing your five-star review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

May 01, 2019

review of service average service and estimate on repair way higher than other dealerships. I also observed a new part near where repairs were made and was not informed More

by GIAJOE144
Recommend Dealer
No
Employees Worked With
May 02, 2019 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that we were unable to provide you with the five-star assistance that we strive for. Please call me at 516-833-4862 to discuss your situation in further detail. Thank you, Christopher Blanco

April 30, 2019

The best of Rallye dealerships Great job by all. Gianni especially. Better then your Lexus and MB dealerships. I would recommend this dealership to anyone who wants to buy a BMW More

by gerryband1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gianni Marini, Raymond Costello
Apr 30, 2019 -

Rallye BMW responded

Thank you for sharing your review and recommendation with us! It is a pleasure to know that Gianni provided you with such excellent assistance. We hope to see you again!

April 29, 2019

O’Neill I want to thank Mr. O’Neill for his excellent service and his can do approach. After sent 40 minutes on the northern state pkwy due to a crash, I was More

by EDMONTEIRO263
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Apr 29, 2019 -

Rallye BMW responded

Thank you for taking the time to share your review with us! We are happy to hear that David went above and beyond to provide you with such excellent assistance and we hope to see you again in the future!

April 29, 2019

Great as always Professional, timely and exceptional service from the valet attendant to the loaner person right up to my service advisor. Everyone was very diligent More

by EJF0
Recommend Dealer
Yes
Employees Worked With
Matthew Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gianni Marini
Apr 29, 2019 -

Rallye BMW responded

Thank you for taking the time to share your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

April 29, 2019

Regular check When he explained my car'S condition that is not true and he didn't describe every price and Hldden prices. I don't believe that his recomend check More

by chiyoung3583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Tibbals
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2019 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that we were unable to provide you with the five-star assistance that we strive for. Please call me at 516-833-4862 to discuss your situation in further detail. Thank you, Christopher Blanco

April 29, 2019

basic service everyone in the service department is very attentive and on top of their game. They were helpful in finding me a loaner so I could get the rest of my More

by Justin.Young1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Chae
Apr 29, 2019 -

Rallye BMW responded

Thank you for sharing your five-star review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

April 26, 2019

Oil change Great customer service great waiting area. Everyone is so friendly and nice. Great atmosphere. Was not a long wait and tech guys are very knowledgable More

by JIGAJAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Hale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenard Brechner
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dorian Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Chae, Dominick DeChiara, Joe Cavero, Aldemar Cagua, John Botti
Apr 26, 2019 -

Rallye BMW responded

Thank you for sharing your five-star review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

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