Rallye BMW - Service Center

Great experience! Everyone was very well Initiative I was completely satisfied with how I was greeted by the welcoming staff upon my arrival and guiding me through the process and meeting Adam Romano wa I was completely satisfied with how I was greeted by the welcoming staff upon my arrival and guiding me through the process and meeting Adam Romano was great! Adam was amazing on Assisting me with my vehicle update and made me feel very comfortable look forward to the future at Rallye BMW and doing business with Adam Romano and the rest of the amazing staff! Thank you so much! Dean Lauer Jr More

My experience with Brandon Tibblals was excellent as always. We are long time customers of Rallye BMW and lease 3 cars from Rallye. I went to Rally for a very badly damaged tire but need the car repaired fast. We are long time customers of Rallye BMW and lease 3 cars from Rallye. I went to Rally for a very badly damaged tire but need the car repaired fast. Had the i3 towed to Rally then called Brandon Tibbals to to explain the situation. Brandon went above and beyond the call of duty with getting the insurance and working with your technicians to get the car to me quickly and efficiently. Extremely great service. Thank you Rallye! More

Professional service, friendly enviroment Everyone at Rallye was helpful, professional, and timely. Mr Romano was the perfect service advisor. We were given a great loaner vehicle while both Everyone at Rallye was helpful, professional, and timely. Mr Romano was the perfect service advisor. We were given a great loaner vehicle while both of our BMW'S were being serviced. Our cars were ready ahead of the deadline. The whole experience was perfect. More

Came for a flat tire- Got car back 4 days later I arrived early in the morning, I was notified that I needed all new tires and a recall service, which I approved right away. I was given a loaner (t I arrived early in the morning, I was notified that I needed all new tires and a recall service, which I approved right away. I was given a loaner (that was very uncomfortable) which I wound up having to use that day, the whole weekend and on Monday. I was told that the car was not going to be ready after calling several times to reach Carol. Since it was so difficult to reach her, I wound up texting which worked better. If I reached anyone else, I was told no one else can answer my questions. After calling again several times to see what time I could pick up the car, I was told by Carol that there were too many tire jobs and no alignment person available on Saturday, (which should have been known on Friday) so I had to leave the car until Monday evening. While Carol did apologize, it did not make up for the inconvenience of not having my car the whole weekend. A small matter but the key ring I had bought from BMW was missing as well. More

Perfection My recent visit to Rallye BMW was amazing. From the time I pulled up at the location to the time I returned to pick up my car the next day. The loaner My recent visit to Rallye BMW was amazing. From the time I pulled up at the location to the time I returned to pick up my car the next day. The loaner was ready for me as soon as I got there. My car was ready the next day. I recently visited BMW of Freeport and had a negative experience, which is what prompted me to try another dealership. More

538xi Knowing that Adam Romano is there when i bring my car in for service gives me confidence that things will be done right and that i will get the explan Knowing that Adam Romano is there when i bring my car in for service gives me confidence that things will be done right and that i will get the explanations I need.. More

Came for a recall service, inspection and oil change Carol communicated with me thoroughly, explained what needed to be done, explained that the service would take several hours, even though I decided to Carol communicated with me thoroughly, explained what needed to be done, explained that the service would take several hours, even though I decided to wait for the car. It is always a pleasure to work with Carol. An excellent experience, as usual. More

Quick and efficient. I told the Service man I was going on a long distance ride and needed a check of breakers, oil levels and anti freeze. Had maintenance on the brakes a I told the Service man I was going on a long distance ride and needed a check of breakers, oil levels and anti freeze. Had maintenance on the brakes and brake fluid and the car ran like a champ. No worries. More

Absolutely recommend to friend and family Great service center and great service reps very accommodating can’t wait to return and do it again especially my car wash center excellent service Great service center and great service reps very accommodating can’t wait to return and do it again especially my car wash center excellent service More

Simple service Good service, free nys inspection a plus, my service rep, Carol, is great. I always ask for her. One area of improvement, rallye quotes a time for t Good service, free nys inspection a plus, my service rep, Carol, is great. I always ask for her. One area of improvement, rallye quotes a time for the work, but it always takes longer... and this was a simple oil change. Quote longer, and deliver quicker is better. More