Rallye BMW - Service Center

Great experience! My last minute appointment was very accommodating and speedy. I was able to get my car in the following morning and came out with a loaner car all wi My last minute appointment was very accommodating and speedy. I was able to get my car in the following morning and came out with a loaner car all within less than 30 min . So efficient and friendly!!! I have been using my dealer for lar 6-7 years and all great Services and staff from moment I drove my car in More

Best BMW Service!!! It’s always an outstanding experience with RALLYE BMW from the moment you drive in, the team is professional and courteous. Definitely recommended! Th It’s always an outstanding experience with RALLYE BMW from the moment you drive in, the team is professional and courteous. Definitely recommended! Thank you. More

Great customer service, very friendly and helpful Very close to my home. The advisor helped me even though I went without making appointment first. He also helped me with the breaks before warranty Very close to my home. The advisor helped me even though I went without making appointment first. He also helped me with the breaks before warranty run out More

Emergency tire repair This week I ran into a problem when one of the tires on my car went flat due to damage to the sidewall. Unfortunately, I was not able to have the tir This week I ran into a problem when one of the tires on my car went flat due to damage to the sidewall. Unfortunately, I was not able to have the tire repaired locally because I did not have the wheel lock key that was needed to remove the wheel. I called Rallye and they helped me to get BMW Roadside Assistance to tow my car to Rallye's service center. Workers at the center were able to unlock the wheel, change the tire and change the locks on all of the vehicle's wheels and provide me with a new working wheel lock key. The workers at Rallye were courteous, professional and provided first-rate service. The cost of the service was reasonable. More

Excellent service experience! As always a very good service experience at Rallye. Adam Romano had me in my loaner car within 15 minutes of my arrival. The pick up was also quick an As always a very good service experience at Rallye. Adam Romano had me in my loaner car within 15 minutes of my arrival. The pick up was also quick and efficient. More

unhappy for the first time after many years i called last week, spoke to your service dept and was told my message would be relayed to the manager and i would receive a call back. nothing. i c i called last week, spoke to your service dept and was told my message would be relayed to the manager and i would receive a call back. nothing. i complained about the replacement key charge. i was told when i dropped the car off that it costs about $300 to replace a key. i was not told $96 to program the key. it that something i could have done with an explanation? but to charge to replace the actual key within the key; $91. that is taking not right. when i asked to replace my lost key, i expected to get my key replaced the way it was given to me when i received my car, programmed and with the inside integrated. i can almost understand the programming charge, but to be charged for the inside hard key. that is part of replacing the key i lost. i was not told, before the service, about the two additional charges. i am not complaining about brett, i am complaining about the process. More

First Service Visit Rallye was professional and courteous!! It was a great experience. Mr. Seljanin explained to me the procedure and when the car would be ready. He sen Rallye was professional and courteous!! It was a great experience. Mr. Seljanin explained to me the procedure and when the car would be ready. He sent me a text as promised to inform me the car was ready. More

Adam Romano, Service Manager, Adam helped me negotiate my car being towed from my workplace (after having blown two tires riding over a pothole on the Northern State Parkway. I ha Adam helped me negotiate my car being towed from my workplace (after having blown two tires riding over a pothole on the Northern State Parkway. I have never had an experience like this before and this is my second lease with an X3. He made everything very easy and simple -- with a loaner car and fabulous service. More

Rallye service exceeds expectations Rallye service goes above and beyond, making sure everything is working properly and taking care of upcoming service needs to eliminate a second visi Rallye service goes above and beyond, making sure everything is working properly and taking care of upcoming service needs to eliminate a second visit. Bistro and waiting area are comfortable. Work done very quickly. More

Great People Pleasant environment and great staff. I would only service my BMW 530e here. Loaner cars readily available and service is also impeccable... Rallye ma Pleasant environment and great staff. I would only service my BMW 530e here. Loaner cars readily available and service is also impeccable... Rallye makes the difference. More