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Rallye BMW - Service Center

Westbury, NY

4.5
5,339 Reviews

5,339 Reviews of Rallye BMW - Service Center

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October 12, 2018

Yearly service for my M2 A quick call to Adam Romano secured my appointment. As soon as I arrived Adam came out and we went over what service was required for my car. One h More

by john_blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 12, 2018 -

Rallye BMW responded

Thank you for sharing your positive review with us! It is a pleasure to know that Adam, as well as our whole team, provided you with such excellent assistance and we hope to see you again in the future!

October 12, 2018

Excellent services .. Carol is the best service advisor i have ever met. very good experience, Excellent services they provided to me. I could strongly commend Rallye bmw. More

by leomlau78
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2018 -

Rallye BMW responded

Thank you for sharing your review with us! We are happy to know that Carol provided you with such excellent assistance and we hope to see you again!

October 11, 2018

fast service, done correctly, in and out with clean car. I have peace of mind knowing the work on my car is necessary and is being done correctly. Staff is always polite, helpful and knows me and my car. More

by TOBE87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wish the employees wore name tags so I could see with whom I am speaking. If they are wearing name tags the names need to be more visible. I could commend everyone I dealt with on my latest visit., Adam Romano
Oct 12, 2018 -

Rallye BMW responded

Thank you for taking the time to share your review with us! It is a pleasure to know that our team always provides you with such excellent assistance and we hope to see you again in the future!

October 11, 2018

veey helpful It is always an easy process to make an appointment and get a loaner, if needed. Free car wash is an extra added positive service! More

by JELFELDMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bret Hines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Kanes, Adam Romano
Oct 12, 2018 -

Rallye BMW responded

Thank you for sharing your positive experience with us! We hope to see you again in the future!

October 10, 2018

quick oil service Had my oil changed while I waited. It was about an hour and a half as they stated. Person who checked me in was very friendly and professional. More

by SOFIAC3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember
Oct 10, 2018 -

Rallye BMW responded

Thank you for sharing your review with us. We are happy to hear that our team provided you with a positive experience and we hope to see you again!

October 10, 2018

Our lives are in jeopardy Very courteous and accommodating service department, but totally ineffective in addressing a recurring vehicle life-threatening condition. Very dis More

by MrMrSteve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wallace Leung, Dominick DeChiara
Nov 01, 2018 -

Rallye BMW responded

Thank you for taking the time to provide us with your feedback. We would like to take this time to apologize for your negative experience at our dealership. We always strive to provide our customers with five-star service and are sorry to hear that you did not feel that you received this. Please give us a call when you are available to discuss this in further detail. Thank you, Christopher Blanco Service Manager 516-833-4862

October 09, 2018

The best dealership I have ever dealt with! Rallye is far and away better than any dealership I have ever dealt with . They understand the importance of quality service and customer satisfactio More

by EDITMASTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David O’Neill
Oct 09, 2018 -

Rallye BMW responded

Thank you for your review and recommendation with us! We appreciate your taking the time to share your experience with us. It is a pleasure to know that David provided you with such excellent assistance and we hope to see you again!

October 09, 2018

Best Service Ever. Adam has been instrumental in taking care of my Bmw 750 LI. Adam made sure, that at the end of my servicing, I was completely satisfied, he addressed More

by AMIR.ALKHAMASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 09, 2018 -

Rallye BMW responded

Thank you for taking the time to share your review and recommendation with us! It is a pleasure to know that Adam has gone above and beyond to provide you with such excellent assistance and we hope to see you again in the future!

October 09, 2018

Excellent experience The reason I gave this review is that my service manager greed me and asked questions about my concern and need of the repair. After the repair was pe More

by SARIDAKIS.STAMATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 09, 2018 -

Rallye BMW responded

Thank you for taking the time to share your positive review with us! We are happy to hear that Adam went above and beyond to provide you with such excellent assistance and we hope to see you again!

October 08, 2018

Tire replacement was able to make the appt at the last second and they returned the car for me which made my life easier considering the time frame that everything got More

by BETTE734
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Romano
Oct 09, 2018 -

Rallye BMW responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance and we hope to see you again!

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