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5,323 Reviews of Rallye BMW - Service Center
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May 07, 2018
Excellent!!! Was recommended to try this dealership, glad I did, was in and out in less than 30 mins... (lunch hour :)) ,,service was excellent!!!! would definitel Was recommended to try this dealership, glad I did, was in and out in less than 30 mins... (lunch hour :)) ,,service was excellent!!!! would definitely be back More
by beepatha
Verified CustomerEmployees Worked With
Chy Wiggan
May 07, 2018
Always a pleasant experience "Drivetrain malfunction" Not the words you want to see on your car's info screen but from the towing to the service completion the entire experience w "Drivetrain malfunction" Not the words you want to see on your car's info screen but from the towing to the service completion the entire experience was painless. Chy is always on point with notifying us about what's going on with the car and it is a pleasure to deal with him. My wife and I appreciate everyone at Rallye. (By the way despite the ominous notice the car was back on the road ASAP) Steve Mona/Elaine Page More
by NKSLIDER
Employees Worked With
Chy Wiggan
May 07, 2018
Highly professional Yet friendly they treat you like family I was very pleased with the service I received it was comprehensive and done in a professional manner Adam Romano Who was my service Advisor made d I was very pleased with the service I received it was comprehensive and done in a professional manner Adam Romano Who was my service Advisor made dealing with the repairs A much less daunting experience he was always available and a pleasure to deal with I would recommend you folks highly More
by SARGE2179
Employees Worked With
Adam Romano
May 07, 2018
Service I had a problem with my gas tank door not opening and as soon as I arrived at the dealership I was greeted by service advisor Adam. After a short conv I had a problem with my gas tank door not opening and as soon as I arrived at the dealership I was greeted by service advisor Adam. After a short conversation with Adam he arranged a loaner car and I was on my way to work within 10 minutes. He is exceptional and it was great dealing with him. More
by JCOTURK
Employees Worked With
Adam Romano
May 07, 2018
Service was completed. My service consultant Fran Trotta me Service center was good. Service consultant Frank Trotta never returned my calls to give a status update. I had to call to obtain if my vehicle was re Service center was good. Service consultant Frank Trotta never returned my calls to give a status update. I had to call to obtain if my vehicle was ready More
by LCAPUTO4
May 07, 2018
My inspection My dashboard lit up saying I needed service I went to bring the car and it turns out I need my car to be inspected… I knew that because I got a ticke My dashboard lit up saying I needed service I went to bring the car and it turns out I need my car to be inspected… I knew that because I got a ticket on April 2 when the registration was due on the first I would have appreciated an email because having a prior Mercedes we usually get a phone call email/something from the dealership letting us know it’s do not just a light that says you need service how would I know That means I need my car inspected? I was very disappointed with that fact but I do love all the guys at BMW they are super sweet and very professional but BMW has to come up with a better system they have to keep up with Mercedes as far as communication with customers now I am stuck with a ticket that I should not have… More
by ANNANICOLEDOUBLE
Employees Worked With
Chy Wiggan
May 05, 2018
Not thorough Usually service at Manhattan BMW. When I picked up my car it was not clean. The back seat had dirt stains and the mats were dirty. It was re cleaned Usually service at Manhattan BMW. When I picked up my car it was not clean. The back seat had dirt stains and the mats were dirty. It was re cleaned and mats still dirty. Never had this issue in Manhattan. More
by TRISHMPM
Employees Worked With
don't remember
May 04, 2018
Friendly From showing up to picking up I was kept well informed as to the status. The staff was very polite and professional. Every step of the way the proces From showing up to picking up I was kept well informed as to the status. The staff was very polite and professional. Every step of the way the process was very efficient. More
by KTHOMPSON1224
Employees Worked With
May 04, 2018
Professional , courteous Pleased with the level of service, courteous staff,and prompt response. I found this to be an excellent experience. They were very flexible working Pleased with the level of service, courteous staff,and prompt response. I found this to be an excellent experience. They were very flexible working with my schedule. More
by PATRICIASPILLE
Employees Worked With
Other Employees :
Terrence , Super Genius, he is a treasure, Joel Sobin, Richard DeAngelo, James DelVecchio, Chy Wiggan
May 04, 2018
Scheduled Oil Change/Multi Point Inspection Adam Romano was my service provider and excels in making sure all of my needs are met, not only on this visit but prior ones as well. Adam Romano was my service provider and excels in making sure all of my needs are met, not only on this visit but prior ones as well. More
by SLRELLA
Employees Worked With
Adam Romano
