Rallye BMW - Service Center

Best in the businesss Always satisfied! Been using this dealership as my primary service and sales facility for years. Never had an issue. Will be seeing more of you f Always satisfied! Been using this dealership as my primary service and sales facility for years. Never had an issue. Will be seeing more of you for many years to come. More

Very rewarding Frank trotta and all of the service personnel were courteous, professional, polite, helpful cooperative and nice. I had a very positive experience and Frank trotta and all of the service personnel were courteous, professional, polite, helpful cooperative and nice. I had a very positive experience and therefore I want to return. More

Review for Bret Hines (service) Bret was very polite and helpful. He personally spoke to me around the promised time that my vehicle would be ready to give me an update. He also made Bret was very polite and helpful. He personally spoke to me around the promised time that my vehicle would be ready to give me an update. He also made sure that everything else that needed to be done on my vehicle other than the one I came for was taken care of. He is very pleasant to communicate with. More

Great service I have 3 BMW. Breit Heines. Is terrific and I have been buying and leasing with Mike Corresen as long as he has been at Rallye I have 3 BMW. Breit Heines. Is terrific and I have been buying and leasing with Mike Corresen as long as he has been at Rallye More

Refused service/unprofessional I called to schedule an appointment for a 2016 X4. The back passenger window is defective after 6 months. At first the service rep was polite and he I called to schedule an appointment for a 2016 X4. The back passenger window is defective after 6 months. At first the service rep was polite and helpful. I told her that we didn't buy the car there, but would like to have it serviced there. She put me on hold and suddenly came on the line and said that her manager (Matt) told her they had no more room to service any more 2016 cars- that they were at their max capacity for 2016 models. What does that even mean? And how do you get a new car fixed. Shouldn't they be apologizing instead that a car just 6 months old needs service in the first place? I said that I couldn't believe that they had no room for an appointment and asked if it was because we didn't buy the car there. No response to my question. I then asked to speak with Matt, but he was suddenly unavailable. First she "tried to find him" and was unable to and then when I insisted on speaking with him he was "in a manager's meeting." I am very dissapointed in this service center. If they don't service cars not purchased there, then they should just say so. It was very frustrating and the secretary seemed amused by my frustration when I told her that I would inform everyone I know about what had happened. I think it would have been fair of them to simply say that they give priority to cars sold by them...instead the phone call turned into a whole charade. More

Great Service Engine Belt broke, towed in for service. Waited for extended warranty company to review (Easy Care), promptly repaired after that, along with oil lea Engine Belt broke, towed in for service. Waited for extended warranty company to review (Easy Care), promptly repaired after that, along with oil leaks and a brake service. More

Encore session We were taken care of in a timely fashion. All questions were answered. No complaints about the staff. Everyone was helpful and courteous. A good We were taken care of in a timely fashion. All questions were answered. No complaints about the staff. Everyone was helpful and courteous. A good experience. Do not know the name of the BMW genius who worked with us, but he was from Port Washington and did an excellent job of explaining things to us. More

Service Excellent highly recommend Carol. Very knowledgeable and personable. Extremely professional. Car was ready quickly. All areas of concern were add Excellent highly recommend Carol. Very knowledgeable and personable. Extremely professional. Car was ready quickly. All areas of concern were addressed. I will recommend Carol to all BMW owners. More

Excellent and very professional Frank was nice and courteous. He gave me a good loaner, which was also painless. When I wen to pick up my car, it was very quick. Thanks Frank for Frank was nice and courteous. He gave me a good loaner, which was also painless. When I wen to pick up my car, it was very quick. Thanks Frank for your great job. More

greatest sevice ever Always a pleasure to service my car at Rallye . From point of entry to point of exit. Have serviced my cars there for 10 years. Bret Hines is alwa Always a pleasure to service my car at Rallye . From point of entry to point of exit. Have serviced my cars there for 10 years. Bret Hines is always professional, patient and attentive to my needs. I am treated like family by all staff. More