Rallye BMW - Service Center

Gianni Marini is a Excellent Service Advisor. He is very thorough and shows a true passion for his job and the customer. He followed through with my service and ov is a Excellent Service Advisor. He is very thorough and shows a true passion for his job and the customer. He followed through with my service and overall gave me a great experience. I will defiantly recommend him for his great service. More

Customer service has never been this good Not only the best car buying experience I have ever had but every time I bring my car in for service the the staff is always warm professional and at Not only the best car buying experience I have ever had but every time I bring my car in for service the the staff is always warm professional and attentive. Chy is awesome and always makes me feel like home. More

Fast and Easy Service Experience I bought my BMW vehicle from a dealership in NJ. I live on Long Island, so I brought my vehicle to Rallye BMW for service. This is my first time at Ra I bought my BMW vehicle from a dealership in NJ. I live on Long Island, so I brought my vehicle to Rallye BMW for service. This is my first time at Rallye, so I'm not familiar with the facility. As I pulled my vehicle, I was greeted by a Service advisor, Brandon, who's very nice and helpful. He took all my information and directed me to the waiting area. After 15 minutes, I met with Brandon again and my vehicle was done and ready. This is a very good experience for a first timer at Rallye BMW. So thank you Brandon for the good service and thank you Rallye BMW for the nice and fast service at your dealership. I hope you'll continue to treat your customers with the same manner and you'll maintain this kind of service at their dealership. More

Amazing Staff When trouble arrives in today's busy life, is such a relief to count with this amazing staff to get you in and out without delay and in such a courteo When trouble arrives in today's busy life, is such a relief to count with this amazing staff to get you in and out without delay and in such a courteous way, first time experience with Frank Trotta and I know will be difficult to choose between my regular advisor and him, thumbs up ! More

Awesome as usual Whenever I go to Rallye I always request Gianni. He always takes care of me. He's a great asset to Rallye thats for sure. Whenever I go to Rallye I always request Gianni. He always takes care of me. He's a great asset to Rallye thats for sure. More

Exceptional service My M3 was being temperamental and started throwing all types of codes. Frank Trott and the guys in service took their time and found a loose cable was My M3 was being temperamental and started throwing all types of codes. Frank Trott and the guys in service took their time and found a loose cable was the cause. Frank kept me updated on each step and kept the car an extra morning to get a cold start in to double check. The service department prioritize safety and quality of work that they stand behind. More

Very professional! Great customer service .. Purchased an i8 from Gabe, very knowledgeable and no high pressure sales. He was very helpful.. Ask for him!! Carol and Ma Great customer service .. Purchased an i8 from Gabe, very knowledgeable and no high pressure sales. He was very helpful.. Ask for him!! Carol and Matt were very helpful when an issue came up! Rally dealership is the only dealer I would ever go to! More

service called monday morning at 630 am told them i had a problem with a tire she put me on hold for a minute came back said bring it right in . got there at called monday morning at 630 am told them i had a problem with a tire she put me on hold for a minute came back said bring it right in . got there at 7am saw frank Trotta spoke to me put me in a loaner and said will take care of your car and would speak to me soon. By 11 o'clock got a call my car was ready. from the minute i pulled into service department everybody was friendly and courtesy would only have rallye bmw service my car. More

Excellent person and excellent dealer! I brought my car in for service and once there Sheneta was so professional, kind, attentive and I felt really welcome. They gave me a loaner in the m I brought my car in for service and once there Sheneta was so professional, kind, attentive and I felt really welcome. They gave me a loaner in the meanwhile which I was shocked that they were complimentary and was extremely appreciative. I most likely will be going back to this dealership for any future problems I may run into. Bill was also great for feeding me some knowledge and info on my car and parts. Thanks again More

Best SA in NYC Best Service treatment I've received while owning my 2014 X3 M-Sport (2yrs) was at Rallye. Thanks to Gianni for going out his way and keeping me inf Best Service treatment I've received while owning my 2014 X3 M-Sport (2yrs) was at Rallye. Thanks to Gianni for going out his way and keeping me informed of the service performed or required. More