Rallye Lexus

I am always more than pleased with the efficiency and professionalism of your Service Center. It is definitely a main factor in my always choosing your dealership. professionalism of your Service Center. It is definitely a main factor in my always choosing your dealership. More

I am very pleased with Ralleye Lexus and trust Joanna Oates for excellent service support. Thank you. Oates for excellent service support. Thank you. More

Joanna Oates is a consummate professional on each and every service visit. She is courteous all the time. every service visit. She is courteous all the time. More

Everybody at Rallye Lexus Service Department are excellent. I can't imagine not having my car serviced there. I feel like a family member there and that they have my back in all maintenance matters excellent. I can't imagine not having my car serviced there. I feel like a family member there and that they have my back in all maintenance matters . More

Professional, honest and knowledgeable, both, James Herrera and Anthony Piccirillo. It's pleasure working with both. No wonder, I'm repeat customer of Rallye Lexus. This was my fourth and fifth Lexus Herrera and Anthony Piccirillo. It's pleasure working with both. No wonder, I'm repeat customer of Rallye Lexus. This was my fourth and fifth Lexus (this time I got two). Thanks More

A Seamless and Exceptional Experience at Rallye Lexus Glen Cove I recently traded in my 2014 Scion FRS and purchased a 2024 Lexus IS 350 F Sport from Rallye Lexus, and the entire experience was truly Glen Cove I recently traded in my 2014 Scion FRS and purchased a 2024 Lexus IS 350 F Sport from Rallye Lexus, and the entire experience was truly outstanding from start to finish. James H., my Sales & Leasing Consultant, was incredible to work with. After submitting an inquiry for the IS 350 I saw advertised on social media, James promptly reached out and invited me in for a test drive. Scheduling was easy, and the whole process felt like a casual, informative conversation — never pushy or sales-driven. He answered all of my questions, offered helpful insights (including about my FRS, which he was familiar with), and maintained consistent communication via text before and after the sale. When I noticed some minor cosmetic imperfections after purchase (since the vehicle was used), James made sure they were taken care of without hesitation. Monique F., the finance manager, was equally fantastic. She walked me through the entire financing process patiently and professionally — no pressure at all. She clearly respected my budget, didn’t push any unwanted extras, and was happy to match a lower interest rate I had found elsewhere. She made sure I was comfortable and fully informed every step of the way. After the sale, she continued to follow up to check in and see how everything was going. You can tell she and James worked seamlessly as a team to make sure everything was smooth. At the end of the purchase, Monique even gave me a quick tour of the dealership and introduced me to the service team — everyone was friendly and welcoming, which made me feel even more confident about bringing the car back here for future service. Adnan B., the general sales manager, also stepped in with the same professionalism and customer care. I pointed out an imperfection on the front bumper, and he assured me it would be fixed before I picked up the vehicle — and sure enough, it was flawless. Their cosmetic work was so good I couldn’t even tell where the issue had been. Monique and Adnan even worked together to make some pricing adjustments to help stay within my budget, which I truly appreciated. Justin M., the vehicle specialist, did a great job walking me through the features of my new IS 350. He was patient, knowledgeable, and helped me get everything set up — including the Lexus app. His calm and helpful attitude made the learning curve easy. And finally, to the team who worked on the cosmetic repairs (unfortunately, I do not have names) — thank you. The attention to detail and quality of work gave me full confidence that this is a place I can trust for future service needs. As for the car itself, it would need a seperate 5 star review.— it’s absolutely amazing. For a 2024, it looks flawless! I couldn’t be happier with my purchase. Thank you to everyone at Rallye Lexus Glen Cove for making this such a smooth, honest, and pleasant car-buying experience. I would absolutely recommend this dealership to anyone in the market for a Lexus. More

Always the best, no complaints. I’ve relocated to San Diego & hope to find a similar Lexus service place I’ve relocated to San Diego & hope to find a similar Lexus service place More

I cant speak to prices as I haven't been to other garages etc but just in terms of professionalism and waiting room I give it 5 stars. etc but just in terms of professionalism and waiting room I give it 5 stars. More

Upon arrival, the service reps exhibited care and concern relative to repairing my rear windshield damaged by vandalism. Joanna Oates promptly honored my request for a loaner vehicle and prepared required p relative to repairing my rear windshield damaged by vandalism. Joanna Oates promptly honored my request for a loaner vehicle and prepared required paperwork in a professional and timely manner. Joanna also assisted in retrieving and emailing photos that were taken of the damage which were requested by my insurance company. Took a few moments to relax and refresh in the Rallye Lexus Lounge knowing my Lexus was in good hands before heading out on an extremely hot and humid day! Repairs were done to my complete satisfaction and the car was throughly cleaned to remove the shards of broken glass! Thanks to all! More

The cashier did such a great job ringing me up, he had a great attitude and was very knowledgeable. great attitude and was very knowledgeable. More