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Rallye Lexus
Glen Cove, NY
3,193 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,193 reviews
July 10, 2020
I was told I would be getting cargo mats. Still have not received them. I called the salesperson several times that sold me the car. He makes multiple excuses. I pointed out the mistake in the paperwork. H received them. I called the salesperson several times that sold me the car. He makes multiple excuses. I pointed out the mistake in the paperwork. He treated me like was 2 yrs old. If I knew the service was going to be this bad post sale...I would of gone elsewhere. Problem still not resolved one month post car sale!!!!! More
by GAURICHAMPANERI
Verified CustomerEmployees Worked With
Ted Mitchell
July 08, 2020
Exceptional Service I arranged for the car to be picked up, serviced and redelivered. Rallye Lexus was very accommodating during this time of staying safe. Everyone I had I arranged for the car to be picked up, serviced and redelivered. Rallye Lexus was very accommodating during this time of staying safe. Everyone I had contact with was professional and very friendly. I'm very happy with the outcome. More
by SGREEN
July 07, 2020
Great Service Amid a Pandemic From beginning to completion, Rallye staff were courteous, friendly, professional and efficient. Maria Giovaniello was especially friendly and reassur From beginning to completion, Rallye staff were courteous, friendly, professional and efficient. Maria Giovaniello was especially friendly and reassuring that my vehicle would be cleaned and sanitized prior to delivery. A big shout out to Maria G...than you and than you Rallye Lexus....I'll be returning shortly for another safety updater from Lexus. More
by dlw311
Employees Worked With
July 07, 2020
Great service and friendly staff! The transition was smooth and I was able to drive off in a lease the same day. Very happy with the service and experience. Thank you. smooth and I was able to drive off in a lease the same day. Very happy with the service and experience. Thank you. More
by Dlinar81
Employees Worked With
Kevin Losee, Josh Weiss
July 02, 2020
I have nothing but praises for Rallye Lexus. I called to make an appointment to have my car serviced. They greeted me with the utmost courtesy. I explained to the woman on the phone how I was unable to phys make an appointment to have my car serviced. They greeted me with the utmost courtesy. I explained to the woman on the phone how I was unable to physically go to the dealership because I was going through chemotherapy and my immunity was severely compromised. She was extremely empathetic and arranged to have my car delivered to the dealership and returned to me on the same day. When I purchase my next Lexus, it will be through Raylle More
by DENICE17
July 02, 2020
Very professional staff at the service desk. Frank, the Service mgr. has been very helpful when I’ve had a minor problems in the past. Service mgr. has been very helpful when I’ve had a minor problems in the past. More
by MOCHAPPO
Employees Worked With
Other Employees :
Mike Reidy always very attentive great attitude!
July 02, 2020
I’m really happy with the entire experience I was servicing my car at Rallye Lexis. Quick, effortless, efficient and effective. Thank you very much. servicing my car at Rallye Lexis. Quick, effortless, efficient and effective. Thank you very much. More
by TEAM0
Employees Worked With
Pamela Palaschiano
July 01, 2020
I bought a 2013 es 350 lexus from Rallye an had gotten great service from everyone that in 2020 i upgraded my es350 to a es350 lexus 2017 im so happy Rallye really took care of me as family great service from everyone that in 2020 i upgraded my es350 to a es350 lexus 2017 im so happy Rallye really took care of me as family More
by HJESSOP31
July 01, 2020
I thought the service and the responsiveness I received was excellent and top notch. From salesman to general manager, a class act Rally Lexus is. was excellent and top notch. From salesman to general manager, a class act Rally Lexus is. More
by jerry.musi
Employees Worked With
June 29, 2020
All work was done promptly and on schedule. Care was taken to disinfect as necessary. Received call from Mike to notify work was complete / ready. taken to disinfect as necessary. Received call from Mike to notify work was complete / ready. More
by alandnil
Employees Worked With
