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Rallye Lexus
Glen Cove, NY
3,305 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 3,305 reviews
Verified Customer
September 08, 2020
Very professional and pleasant service. I would highly recommend Rallye Lexus for service. Drop off and pick up were easy and the staff were very friendly and helpful. recommend Rallye Lexus for service. Drop off and pick up were easy and the staff were very friendly and helpful. More
by POLI719
Employees Worked With
September 04, 2020
This dealership is aiming to do business with the people who have the money. Just because I came into the dealership in jeans and T-Shirt, they think I don't have the money to buy the vehicle. As matter of who have the money. Just because I came into the dealership in jeans and T-Shirt, they think I don't have the money to buy the vehicle. As matter of fact, I went ahead and bought the RX 350 from another dealer that actually cared about my needs and focused on customer service and not just money. They clearly reflected that tone when the sales manager said that he will not talk about pricing until we put $500 deposit that would be refundable. I was agreeing to do that but I needed something is writing that this money would be refunded if the deal does not go through. The manager told me that I would have to trust him and take his word for it and that I can do a chargeback on my credit card if he did not return the funds. Also he said, "what am I going to with your money?" That clearly made me think about never to do deals with Rallye. My father has been buying Mercedez vehicles from Rallye for years and this manager just lost a loyal customer forever. I would never ever recommend this dealership!!!!!!!!! I wish I was able to give them a negative review because they don't even deserve a 1 star review!!!! More
by dpatel
Employees Worked With
September 03, 2020
On time - ready when promised- excellent explanations-and a clean car to drive home in- I did miss the coffee- thanks Again to our service person a clean car to drive home in- I did miss the coffee- thanks Again to our service person More
by RUSHSPORT33
Employees Worked With
September 03, 2020
Excellent experience at Rally Lexus, everyone was great!!!!! I will be a lifetime customer, very classy and seamless experience. Paul was great to work worth, I would refer him to my friends. great!!!!! I will be a lifetime customer, very classy and seamless experience. Paul was great to work worth, I would refer him to my friends. More
by VPFODERA
Employees Worked With
September 02, 2020
We have been customers for many years. Paul and Josh were great to deal with and they are one of the reasons we keep coming back. were great to deal with and they are one of the reasons we keep coming back. More
by Dchenkin
September 02, 2020
It is a car dealership, nicer than some not as nice as others. The staff is friendly and attentive. The fact that they require a twenty five word review to accept a survey is controlling and in my opini others. The staff is friendly and attentive. The fact that they require a twenty five word review to accept a survey is controlling and in my opinion should cause people to question the opinions expressed in the survey. More
by MANOFIAN
September 02, 2020
Paul was a pleasure to work with from start to finish. After working with Paul, I then met Josh and we finalized our deal. Both true professionals that I would hope to work with in the future and would hi After working with Paul, I then met Josh and we finalized our deal. Both true professionals that I would hope to work with in the future and would highly recommend. Working with Paul and Josh felt like a team effort helping me achieve the best deal. More
by Btaylor19
September 02, 2020
Dealership had the car I wanted at a fair price. I received a fair price for the car I traded in. All paperwork was ready when I arrived. received a fair price for the car I traded in. All paperwork was ready when I arrived. More
by JSKUBEL
September 01, 2020
Serviced 3 recall items with minimum contact per COVID-19 safety guidelines. Service was completed and picked up later the same day which was highly commendable, because next day service completion was proj safety guidelines. Service was completed and picked up later the same day which was highly commendable, because next day service completion was projected. Great expeditious service. Thank You. More
by PETERESA1
Employees Worked With
