Rallye Lexus

Excellent Experience I worked with Dave Tubens on the purchase of a Pre-Owned ES 350. He was extremely professional, courteous and knowledgeable. He never promised anyth I worked with Dave Tubens on the purchase of a Pre-Owned ES 350. He was extremely professional, courteous and knowledgeable. He never promised anything he couldn't deliver and never pressured the sale. Ultimately I found a car I liked and purchased it. Josh Weiss worked with us on the financial details and he was also very professional, courteous and knowledgeable. When I picked up the car Dave guided me through the entire process and made sure everything was covered and addressed. He even found some items I left in my old car that I forgot to remove. Alex was the Vehicle Delivery Specialist working with me. He too was professional, courteous and knowledgeable. He spent as much time as I needed and answered all my questions. I drove out with my new car a very happy man. More

Review The overall service experience was great. The staff was very kind and attentive and they answered all of my concerns satisfactorily. I would definite The overall service experience was great. The staff was very kind and attentive and they answered all of my concerns satisfactorily. I would definitely come back to Rally to continue to service my NX 300. More

Very happy with the service department. Joanna in the service department is very thorough, friendly and helpful. I am also happy with the mechanics that work on my car. The facility is k Joanna in the service department is very thorough, friendly and helpful. I am also happy with the mechanics that work on my car. The facility is kept very neat and clean. It is a pleasure doing business with them. More

Arlene's experience Excellent competent people. Warm friendly knowledgeable. Willing to go the extra mile. Neat clean waiting area. Have been with them 10 years. Yo Excellent competent people. Warm friendly knowledgeable. Willing to go the extra mile. Neat clean waiting area. Have been with them 10 years. You will not be disappointed. More

Great sales experience Second car bought from this dealer. Sales Paul is very professional, reasonable and communicable. Follow through service is just as great. This deal Second car bought from this dealer. Sales Paul is very professional, reasonable and communicable. Follow through service is just as great. This dealer is far from us, but we will definitely come back again. More

Awesome experience I used have a Mercedes Benz before, after I purchase Lexus LS 460 L model, i fall in love with Lexus. My husband & I drove to NY from MD to see Lexu I used have a Mercedes Benz before, after I purchase Lexus LS 460 L model, i fall in love with Lexus. My husband & I drove to NY from MD to see Lexus LX 570. David Tubens who was a salesperson was awesome. His work was very detailed oriented, very organized, & of course very friendly. We end up purchasing the car. Now we have 3 different Lexus !!!! Out of 3 different Lexus dealers I dealt with, Rallye Lexus was far better than the other 2 dealers. I would definitely come back to Mr. David Tubens for next Lexus. He provided an excellent customer service. More

Service department very friendly and disciplined Very happy with Rallye sales and services department, I have been a happy customer since last four years, would love to do business with Rallye’s for Very happy with Rallye sales and services department, I have been a happy customer since last four years, would love to do business with Rallye’s for years and recommend my family and friends for their friendly behavior More

Great customer service! Do Chang is a very professional and human being. All the staffs were very kind and helpful. Receptionist, Paris has a real smile to greet the client a Do Chang is a very professional and human being. All the staffs were very kind and helpful. Receptionist, Paris has a real smile to greet the client at the front desk and tried to help what the client needs. Her wonderful smile changed the air of the store and Do’s sales manner. Their deal was clear and easy to understand, we decided to a new lease RX350 with Do. Actually, we were thinking about to decide another car dealerships before to coming in Rallye. Paris & Do changed my mind and made a great deal. Thanks again both of you guys. Also, Financial Manager Mr.Weiss was very kind and helpful. More

Terrific service I have always had a wonderful experience dealing with Rallye Lexus. I am especially grateful to Joanna Oates who has been my service representative fo I have always had a wonderful experience dealing with Rallye Lexus. I am especially grateful to Joanna Oates who has been my service representative for many years. More

service is inefficient and overprices There is no value for the prices charged and by the service representative's own admission, the dealer's service personnel are much less efficient tha There is no value for the prices charged and by the service representative's own admission, the dealer's service personnel are much less efficient than the local tire store. The service technician who rotated and balanced the tires used 48 weights on 4 tires, clearly indicating that he/she had no business performing that work. Frank's response was to offer discounts on future work, but was unapologetic about the inefficient work performed, and offered no credit against the invoice. I will think more than twice before servicing my vehicle at Rallye, and will probably end my 20 year relationship with the dealership over the lack of consideration your operation has shown. More