Rallye Lexus

Service Thisis the review for Rallye : I have purchased two lexus vehicles and first time at Rallye of GlenCove . After bring car in I was told that only I’ve Thisis the review for Rallye : I have purchased two lexus vehicles and first time at Rallye of GlenCove . After bring car in I was told that only I’ve oil change is offered as complimentary . I spoke with the tech about this and he just shrugged my statement off saying if i leased the car it would have been two free oil changes . I researched and found that is not so unless you lease another car other than Lexus. I also felt the extra time given one on one as I have received from Lexus of Massapequa doesn’t come close . It was a very cold environment . My next car will not be a lexus at least not from Rallye. for the money spent I have other options . More

30k Service Service was fine, quick and the loaner was very helpful. All in all excellent service, minimum time wasted and very friendly service representative. Service was fine, quick and the loaner was very helpful. All in all excellent service, minimum time wasted and very friendly service representative. I will be back! More

25,000 miles maintenance service I purchased my first LS 400 from Bob Heyman on 12/06/1990,and I stayed with him all those years. He is my sale person, like no other! In the servic I purchased my first LS 400 from Bob Heyman on 12/06/1990,and I stayed with him all those years. He is my sale person, like no other! In the service dept,,Pam Palasciano, she is exceptional!She is always very helpful,and kind. She is one of the reason I remain with Rallye Lexus. More

Bought my first CPO car I just drove home with a 2015 CPO RX 350. Wasn't 100% sure what to expect as this was my first used car purchase. Kevin Losee was the perfect salesman I just drove home with a 2015 CPO RX 350. Wasn't 100% sure what to expect as this was my first used car purchase. Kevin Losee was the perfect salesman to walk me through this purchase....he is extremely knowledgeable about the vehicles, has a great sense of humor and spent a great deal of time helping me to understand the benefits of buying a CPO Lexus. I never felt pressured to make a decision which helped me to get the information I needed. I would highly recommend Kevin and Rallye Lexus to all friends and family. I am 2 for 2 when it comes to working with the Rallye family....100% satisfied again. More

The best lease experience I have ever had Neil and the whole team at Rallye Lexus were fantastic! It was the most seamless experience I have ever had. Everyone was incredibly friendly from t Neil and the whole team at Rallye Lexus were fantastic! It was the most seamless experience I have ever had. Everyone was incredibly friendly from the minute we first emailed the dealership until the day I picked up my car. But the standout was Neil. He was warm, jovial, not pushy and just a pleasure to work with. I will be back and I will be sending others. Do yourself a favor and buy a Lexus from Neil and Rallye Glen Cove. You will not be disappointed. More

The service was excellent, but.. No complaints on the service. Disappointed with Lexus though. I was informed I would have a free year of emergency and automatic start for my new car. No complaints on the service. Disappointed with Lexus though. I was informed I would have a free year of emergency and automatic start for my new car. I left the dealership and never got it activated. They told me no problem and I would get it at my routine service. The year elapsed and when I went to get it activated they said I could only have it free for the first 12 months. No big deal but they should have made good with what they told me. More

Rallye Lexus makes service easy Raylle Service = Attentive - I was greeted by name upon entering the service area; Honest - I needed the car back at 11:30am and I was pulling out at Raylle Service = Attentive - I was greeted by name upon entering the service area; Honest - I needed the car back at 11:30am and I was pulling out at 11:29am. Courteous - Pam explained the entire process to me and was genuinely concerned about servicing my car. Clean - my car was returned cleaned and washed. More

5,000 Mile/6 Months Maintenance Service Rallye Lexus is always efficient and prompt in providing first rate service. They always satisfy their customer needs & concerns. This is my 7th ES350 Rallye Lexus is always efficient and prompt in providing first rate service. They always satisfy their customer needs & concerns. This is my 7th ES350 Purchase. More

Fantastic, my favorite dealership of all time. When I drive in to Rallye Lexus , immediately I feel appreciated and am treated with the respect a customer should be In today's world it's rare When I drive in to Rallye Lexus , immediately I feel appreciated and am treated with the respect a customer should be In today's world it's rare to find professionals that are respectful of both my time and execute their roles flawlessly. When i bring my car in i dont have to worry about any surprises, the us service team doesn't do the typical "come in for a routine service , and now you have to have 2 or 3 other services that cost you a thousand dollars" They let you know everything upfront and treat you fairly. More

Pressure Free No Hassle Environment My salesman was informative giving me a good overview of the available cars I was interested in. He answered all of my questions and gave me addition My salesman was informative giving me a good overview of the available cars I was interested in. He answered all of my questions and gave me additional info helping me to understand the selection process. He worked with me and my family without rushing or pressuring me to buy. More