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Rallye Lexus

Glen Cove, NY

4.8
3,195 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 3,195 reviews

December 17, 2021

Very attentive receptionist staff and reliable. Brought car in for check up and reported a few findings that mostly were addressed but had an issue with my brakes in reverse that does not appear to have be More

by DERBYJEFFERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Kevin Losee was wonderful!!!!!!!!!! I couldn't have asked for a better sales rep. He took his time and explained everything to me. The vehicle tech specialist, James, was beyond helpful. I would rec More

by POOH1202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Losee, Jeffrey Matheos
Dec 16, 2021 -

Rallye Lexus responded

Hearing this was the most pleasant car-shopping experience you've had is music to our ears! Thank you for the rave review and for giving Kevin and James a shout-out - we hope your new wheels far exceed your expectations! Take care! - the Rallye Lexus team

December 15, 2021

Very courteous and professional experience. I will buy my next car at the same dealership. More

by JTOVAR33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Rallye Lexus responded

It's wonderful that you were able to have a great buying experience with us. We appreciate having you as a Rallye Lexus customer and look forward to seeing you again down the road!

December 15, 2021

I had a great experience working with Lauren Hu. She made the process very easy and answered all my questions quickly. She was knowledgeable about the Lexus I wanted and was straight forward with me from the More

by Kegals
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ok
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Rallye Lexus responded

We are delighted that Lauren made your experience so excellent from start to finish! Thank you for choosing Rallye Lexus and for taking the time to share your feedback. We wish you safe and happy miles in your new car!

December 14, 2021

As a customer of Rallye for 10+ years, I will absolutely return and work with Lauren given her accessibility and ease with the lease transaction; she made leasing a new car completely seamless. Her availab More

by melissa.rose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Rallye Lexus responded

We would like to extend our thanks for your continued confidence in Rallye Lexus. Feedback like yours lets us know we're making all the right moves and we will certainly let Lauren know she did a great job making sure you went home happy. Enjoy the new ride!

December 14, 2021

I was very comfortable working with Lauren on getting that new car, she was very knowledgeable and polite. She is a true professional and I would recommend her any time. More

by TBONE812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz, Andy Hyun, Jeffrey Matheos
Dec 14, 2021 -

Rallye Lexus responded

We're delighted Lauren was able to assist you with your car purchase so seamlessly! Thank you for the wonderful feedback and we wish you many safe and happy miles in the new ride. Take care! - Rallye Lexus

December 14, 2021

Service people are very courteous, communicate v. Well. Waiting area is nice & complimentary car wash helps. More

by VPASRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

December 14, 2021

I get excellent service from them. Especially Pam Palasciano who has been my service rep. for years. This is why I’ve been going to Rallye Lexus in Glen Cove for close to 35 years. More

by PLVIKING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Dec 15, 2021 -

Rallye Lexus responded

Thank you for reviewing Rallye Lexus! We're glad to hear that Pam has been such a pleasure to work with during each visit with us and we look forward to taking care of you next time!

December 14, 2021

They always make you feel at home and there is no surprise fees and they’re always on point so that makes it so easy and simple More

by rafiahmadi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrone Chen , Jeffrey Matheos
Dec 15, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you are so confident in the Rallye Lexus team to get the job done. Drive safely, and we hope to see you back again down the road!

December 14, 2021

In the world of dealerships this one is by far the best I have ever seen. Their use of technology was awesome, the buying experience was the most pleasurable and easy. Lauren was my sales person and I would More

by jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Rallye Lexus responded

Hey Jeff, we are happy to hear that Rallye Lexus left this awesome impression on you. It's great that your purchase experience went seamlessly and that Lauren was kind and wonderful to work with. We appreciate this excellent review!

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