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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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March 11, 2019

Very courteous service in remediation of a software recall In conjunction with remediation of the software recall service, Michael Montijo apprised me the complementary initial service would be done also. Upo More

by PETERESA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that Michael provided you with such excellent assistance. We hope to see you again!

March 11, 2019

Great Service was completed faster than anticipated. Coffee was excellent. I was notified by phone that there was a recall and that the computer had to be More

by Carolyn S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

March 10, 2019

Rallye Lexus is the best I went in for an error light. I was provided responsive service and a loaner car until the service was complete. I received a phone call ahead of sche More

by DBEST38420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

March 09, 2019

Rear hatch issue. I dropped my car off and the service was completed in a timely manner. I received a call when my car was done and was ready when I needed to pick it u More

by ALEXXADIMAGGIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Rallye Lexus responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

March 05, 2019

Great Service Experience Greeted immediately, the items serviced were explained well, reminded me inspection was due, and loaner car was ready as well. Enjoyed the coffee and More

by CKMA55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us. We're so happy to hear that our team made your service visit so enjoyable. If you have any questions, please feel free to give us a call. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 04, 2019

Caring We have been purchasing Lexus from Bob Heyman for quite a while now. I even have my firm working with Bob and Rallye Lexus . The service from Mike M More

by Fanneron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucy Ignolia who processed my invoice. She was the best so helpful and understanding!, Robert Heyman
Mar 05, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We are so happy to hear that Bob has been of great assistance towards you throughout the years, as well as Mike! It is a pleasure to know our team has provided you with great experiences. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

March 01, 2019

Great service Good job on repair of my door lock, rattling from rare door when playing music and noise from front brakes. I would definitely bring my car back to More

by ACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. We are so happy to hear that our team has been of great assistance while repairing your vehicle! Please feel free to reach out with any questions. We look forward to seeing you in the future!

February 27, 2019

Outstanding Service by Mike Reidy Mike Reidy and the staff in the service area are outstanding. In all the years I been coming to raylle I never ever had a bad experience. Always ha More

by BRUCEKANE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tubens
Feb 27, 2019 -

Rallye Lexus responded

Thank you for taking the time to share this thoughtful review. We're so happy to hear that your service experiences have been outstanding throughout the years. We look forward to bringing you more great experiences!

February 21, 2019

Good experience I wasn’t too happy with sales but was blown away by service. There should be some more work or emphasis for sales to emulate service. More

by MIKEBRATHWAITE319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Heyman , Leo Cruz
Feb 21, 2019 -

Rallye Lexus responded

Thank you for sharing your feedback with us. We're very sorry to hear that you weren't happy with your sales experience, if you would be willing to speak with us further about your visit, please contact us. But we are happy to hear that your service experience went so well! We hope to see you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

February 21, 2019

Par excellence Superb hospitality, cordial employees, great automobile service adding up to a pleasurable and satisfying experience. I feel welcomed, treated with co More

by Graham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2019 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us, Graham! It is a pleasure to hear these kind words about your service visit, We always strive for our customers to have such welcoming experiences, so we're happy to hear this! If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

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