Back

Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

Sort by
December 16, 2018

Excellent Used Car Sales team Kevin and Leo was excellent in our business transaction. They provided me up front pricing. As I took delivery of the vehicle, half way home I notic More

by JAMES_MCSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leo Cruz, Kevin Losee
Dec 17, 2018 -

Rallye Lexus responded

Thank you for sharing this thoughtful review. We are so happy to know that your experience while working with Kevin and Leo went so well and that they were of great assistance. if you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 12, 2018

Wonderful staff Everyone at Rallye Lexus treats their customers right. I’ve never had a bad experience there. The free car wash is a nice finishing touch. More

by SKHADAVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're happy to know that you've had such great experiences with us. We look forward to bringing you more! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

December 11, 2018

Ok service I recently was at rally, what started out a positive experience has me wondering what I was thinking?! The tires were rotated and that went well but More

by Luckier
Recommend Dealer
No
Employees Worked With
None I can remember
December 11, 2018

Always treats customers first rate! I have dealt with Michael Montijo for many years and he has always treated mean everyone else with first class treatment regardless of the required/re More

by LIEBUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2018 -

Rallye Lexus responded

Thank you for taking the time to leave this thoughtful review. It is a pleasure to know that your experience went so well while working with Michael and that he has always treated you so well throughout the years. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

December 11, 2018

TIMELY, KNOWLEDGEABLE I HAD A SUDDEN PROBLEM WITH DASH BOARD LIGHT ,UNEXPECTEDLY, GOING ON. CALLED RALLEY. WAS GIVEN A PROBALE REASON AND A IMMEDIATE APPOINTMENT. PROBLEM More

by NYRanger'sGirl3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano, Frank Licari
Dec 11, 2018 -

Rallye Lexus responded

Thank you for providing us with this positive feedback! We're happy to hear that your service experience was quick and easy. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

December 10, 2018

Job well done Job is well done. Although it is more expensive than I expected, the car is done on time. I will return again for future services. More

by DCC1N1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Montijo
Dec 10, 2018 -

Rallye Lexus responded

Thank you for providing us with your feedback. We're happy to hear that you had a great service visit. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

December 07, 2018

Very satisfied with the service! Very courteous and professional service advisors! Received a loaner a brand new 2019 Lexus ES 350 for two days while my car was being serviced... More

by NICK_GIANNOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Rallye Lexus responded

Thank you for sharing your thoughtful review. We are happy to hear that your service experience was so pleasant. If you have any questions, please do not hesitate to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

December 06, 2018

Friendly and efficient. Very good and knowledgeable service advisor arranged for a loaner model that I wanted to test. But the sales pitch for unneeded services was a little More

by SANFORD48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2018 -

Rallye Lexus responded

Thank you for providing us with your feedback. We're happy to know that your service experience went overall well. If you would like to further discuss this visit in efforts to make your next one better, please feel free to give us a call. We hope to hear from you. Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

November 30, 2018

great service Went in for an oil change but found that I needed to replace my break pads. Mike was professional to explain and was able to apply a discount for me. More

by ICAROLINEX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Rallye Lexus responded

Thank you for providing us with your feedback! We're so happy to hear that your experience while working with Mike went so well. If you have any questions, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

November 25, 2018

Awesome complimentary service Quick, in & out, answered my questions. Service department was great! What is there more to say? Took care of my SUV’s needs. Awesome service! More

by crimsonjack11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Holmes
Nov 26, 2018 -

Rallye Lexus responded

Thank you for sharing this review with us. We are so happy to know that your experience was quick and stress-free. We look forward to seeing you in the future!

...
133
...