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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,560 Reviews

1,560 Reviews of Rallye Lexus - Service Center

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October 31, 2018

Quick, professional, easy I was disturbed that my check engine light was on, but when I went to dealer they advised that they can do service then and there. They gave me a loan More

by jonkaiman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know
Oct 31, 2018 -

Rallye Lexus responded

Thank you for taking the time to share your experience with us. We are happy to hear that your service visit went so well. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

October 28, 2018

Tire and general visit #1 Great customer service and overall comfort waiting for servicing of car. Staff always make you feel like you're an important client and car owner's a More

by STANLEY138
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Malebranche
Oct 29, 2018 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. It is a pleasure to hear how well your service experience went. If you have any questions, comments, or concerns, please feel free to reach out. We look forward to seeing you in the future! Jay Rosenthal General Manager  E: jrosenthal@rallye.com, P: 516-629-7603

October 25, 2018

Awesome experience Excellent service scheduling. Easy in and out. Great snacks and coffee!! Everyone is so pleasant!! The shop foreman was very friendly and extremely h More

by twinquin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shop foreman , Frank Licari
Oct 25, 2018 -

Rallye Lexus responded

Thank you for sharing your thoughtful review. We are so happy to hear that your service visit was so excellent and accommodating! We look forward to seeing you in the future!

October 24, 2018

Excellent service Thank you Joanna for always welcoming my us and for your invaluable advice. Wonderful attentive staff and crew, helpful and knowledgeable. We’ve be More

by SUSANSGOLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Rallye Lexus responded

Thank you for sharing your positive review with us! It is a pleasure to hear that your experiences with Joanna have always been so welcoming and helpful. Please do not hesitate to reach out with any questions, comments, or concerns. We look forward to bringing you more enjoyable experiences. Thank you for taking the time to leave this thoughtful review, Mohammed. It is truly a pleasure to know that your experience at our dealership was the best experience you've had in your life and that we have your recommendation. We're happy to hear that our team was of great assistance towards you and made the entire process enjoyable. Please do not hesitate to reach out with any questions. We look forward to seeing you in the future! Jay Rosenthal General Manager E: jrosenthal@rallye.com, P: 516-629-7603

October 23, 2018

Good as gold There is no better service than Rallye Lexus led by Pam. This is unchanged for the last ten years. I hope to see you again soon. More

by JERRY54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Oct 23, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're happy to hear that your service experiences for the past 10 years have been so great thanks to Pam! We truly appreciate your loyalty to our department! We look forward to seeing you in the future!

October 22, 2018

Very courteous service! Professional service. They took care of my oil change and also washed my car afterwards. Will recommend this service for everyone. One downfall is it More

by bobchin01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pablo
Oct 22, 2018 -

Rallye Lexus responded

Thank you for taking the time to provide us with your feedback. We're happy to hear that the service experience went very well and that we have your recommendation.

October 16, 2018

The best. Best service department, great sales people, and awesome cars. Dave Tuben treats me like a friend and always looks out for my best interests. Snack More

by BILLETHERIDGE51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes, David Tubens, Frank Licari
Oct 16, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're so happy to hear that from our service to the sales department, you have always had great experiences. Please feel free to reach out with any questions. We look forward to seeing you in the future!

October 16, 2018

Great service and great people The treatment and how he pays attention to details make Richie Repanes a great sales man and advisor. Happy to work with him and Rallye Lexus More

by ANGEL.MONJE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're so happy to hear that Richie has made your experiences so enjoyable!

October 14, 2018

Easy & Courteous Easy to get a convenient appointment, and price and time estimates were on the mark. I used the business center while I waited, and in general found More

by bytesnbows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Fogel
Oct 15, 2018 -

Rallye Lexus responded

Thank you for sharing your positive feedback with us! We're happy to hear that your service appointments have always been convenient and easy. If you have any questions, please feel free to reach out. We look forward to seeing you in the future!

October 14, 2018

Attentive and speedy service The service at Lexus IS always Top Notch. They resolved my slow leak tire in less than an hour. I always have a great experience at Lexus on Cedar More

by tweeti1013
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

Rallye Lexus responded

Thank you for sharing your experience with us! It is a pleasure to hear that we have provided you with a top-notch service visit! Please do not hesitate to reach out with any questions. We look forward to seeing you in the future!

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