Rallye Lexus - Service Center

TIMELY, KNOWLEDGEABLE I HAD A SUDDEN PROBLEM WITH DASH BOARD LIGHT ,UNEXPECTEDLY, GOING ON. CALLED RALLEY. WAS GIVEN A PROBALE REASON AND A IMMEDIATE APPOINTMENT. PROBLEM I HAD A SUDDEN PROBLEM WITH DASH BOARD LIGHT ,UNEXPECTEDLY, GOING ON. CALLED RALLEY. WAS GIVEN A PROBALE REASON AND A IMMEDIATE APPOINTMENT. PROBLEM WAS WITH AN ENGINE HOSE,REPAIRED AND I FELT SAFE. CAN'T ASK FOR MORE THAN THAT. More

Always treats customers first rate! I have dealt with Michael Montijo for many years and he has always treated mean everyone else with first class treatment regardless of the required/re I have dealt with Michael Montijo for many years and he has always treated mean everyone else with first class treatment regardless of the required/requested services. He has always treated me with superior integrity and honesty. Unlike all the other dealerships, Michale Montijo makes me feel good going to and leaving Rallye Lexus with the satisfaction that he takes care of my car and me as a valued customer. More

Job well done Job is well done. Although it is more expensive than I expected, the car is done on time. I will return again for future services. Job is well done. Although it is more expensive than I expected, the car is done on time. I will return again for future services. More

Very satisfied with the service! Very courteous and professional service advisors! Received a loaner a brand new 2019 Lexus ES 350 for two days while my car was being serviced... Very courteous and professional service advisors! Received a loaner a brand new 2019 Lexus ES 350 for two days while my car was being serviced... More

Friendly and efficient. Very good and knowledgeable service advisor arranged for a loaner model that I wanted to test. But the sales pitch for unneeded services was a little Very good and knowledgeable service advisor arranged for a loaner model that I wanted to test. But the sales pitch for unneeded services was a little silly, i.e. do I really need new tires at 26k miles?(The thread looked perfectly fine to me). The mechanic did a fine job but was a bit sloppy. After a tire rotation there was a difference of 5lbs between the tires. Overall, a very good service visit. More

great service Went in for an oil change but found that I needed to replace my break pads. Mike was professional to explain and was able to apply a discount for me. Went in for an oil change but found that I needed to replace my break pads. Mike was professional to explain and was able to apply a discount for me. More

Awesome complimentary service Quick, in & out, answered my questions. Service department was great! What is there more to say? Took care of my SUV’s needs. Awesome service! Quick, in & out, answered my questions. Service department was great! What is there more to say? Took care of my SUV’s needs. Awesome service! More

Poor services He was rushing to go home ,, didn’t get what I wanted ... they didn’t fix my problem , they increased my problem . My car was dirty . No car wash .. i He was rushing to go home ,, didn’t get what I wanted ... they didn’t fix my problem , they increased my problem . My car was dirty . No car wash .. i order sit belt , they didn’t let me know if the item in service .. I didn’t like it at all More

The work was done to my satisfaction Courtesy and attention given to my issues in a very professional manner. The service manager, Frank Licari, was very attentive and gave me prompt att Courtesy and attention given to my issues in a very professional manner. The service manager, Frank Licari, was very attentive and gave me prompt attention. More