Rallye Lexus - Service Center

My car is only one year old and still under warranty, I had issue with gas tank that wouldn’t open twice in gas station, I had to get help from them so door was opened in wrong direction because it wouldn’ had issue with gas tank that wouldn’t open twice in gas station, I had to get help from them so door was opened in wrong direction because it wouldn’t open from the right, so when I went for service , I informed them and service person was very rude and with loud voice argue with me that I damaged the door and I have to pay for it, I said I am not paying a penny , is manufacturer defect and don’t fix it if I have to pay, there was another guy in there , I guess was manager , quietly said something to him, later on he came and said we will fix it, no apology , I would never and ever will go to ralley Lexus for service, I have no complain about the service that they did on my car it customer service is 0 More

Mike Montijo has always treated me with professionalism, patience, & respect. Offers me advisement to keep my car running like new. He keeps me from making duplicate work efforts & repeated solution mista patience, & respect. Offers me advisement to keep my car running like new. He keeps me from making duplicate work efforts & repeated solution mistakes. Unlike other repair service establishments, I trust him & his suggestions. Service Center has very comfortable amenities - like a ho0me away from home. More

Mike Reidy is a consummate service professional. He is very attentive and responsive , and is always happy to answer all questions. Always impeccable service and experience. He is very attentive and responsive , and is always happy to answer all questions. Always impeccable service and experience. More

Your prices were outrageous. .My husbands swears he will never have our cars serviced there again. He probably won't want to buy another Lexus from Rallye. Do you really feel t .My husbands swears he will never have our cars serviced there again. He probably won't want to buy another Lexus from Rallye. Do you really feel that an oil change and inspection is worth over $200. You have lost a loyal customer. More

Danny semedo was very well informed & pleasant to work with , didn’t matter how many times I called him. with , didn’t matter how many times I called him. More

I think your charges are very high. some places offer special discounts to senior citizens. you should also offer such special discounts to seniors. some places offer special discounts to senior citizens. you should also offer such special discounts to seniors. More

Joanna Oates is terrific. She takes charge and ensures that there is always a wonderful service experience. She takes charge and ensures that there is always a wonderful service experience. More

Very good very very very satisfied, anthony is the best, hardly recommend. We are happy hardly recommend. We are happy More

The dealership is very professional and organized. The waiting areas are quite comfortable. Your car is always well taken care of. I highly recommend them. The waiting areas are quite comfortable. Your car is always well taken care of. I highly recommend them. More

Joanna was great. I love all their service advisors. I will be coming back for their excellent service. I love all their service advisors. I will be coming back for their excellent service. More