1,536 Reviews of Rallye Lexus - Service Center
Service was very convenient. The car was picked up and delivered back at the times that promised. The loaner was clean but had a heavy cigar smell. The car was picked up and delivered back at the times that promised. The loaner was clean but had a heavy cigar smell. More
We are loyal Rallye Lexus customers with both of our cars from Lexus . Even though there are closer Lexus dealerships to our home, we always buy and service both of our cars from Rallye Lexus. Thank you fo from Lexus . Even though there are closer Lexus dealerships to our home, we always buy and service both of our cars from Rallye Lexus. Thank you for many years of excellent customer service both in the showroom and in the service department! More
I have been going to Rallye Lexus for over 15 years and Joanna is the best. Always helpful and courteous. Joanna is the best. Always helpful and courteous. More
Joanna was again very courteous and professional. Highly recommend her I have being going to this dealer over 18 years and the service is always very good. Highly recommend her I have being going to this dealer over 18 years and the service is always very good. More
Mike M. is always a pleasure to work with. He is helpful, informative, courteous and professional. I mistakenly mixed up my appointment a week earlier and is always a pleasure to work with. He is helpful, informative, courteous and professional. I mistakenly mixed up my appointment a week earlier and Rallye took my car without even saying anything. Great service!! More
The service department is knowledgeable and efficient. During my visit, an unexpected problem required them to keep the car. They kept me apprised of their progress in obtaining replacement parts and do During my visit, an unexpected problem required them to keep the car. They kept me apprised of their progress in obtaining replacement parts and doing the repair. They not only provided me with a loaner but delivered my car and picked up the loaner when the repair was done. More
Prompt and courteous service. Jim the shop manager was knowledgeable without being overzealous. Pleasurable experience Jim the shop manager was knowledgeable without being overzealous. Pleasurable experience More
Everybody in the service department is Very Friendly and Polite especially Mike. It was a nice experience being there and I felt peaceful when I stayed in the waiting room listening to the soft music and s Polite especially Mike. It was a nice experience being there and I felt peaceful when I stayed in the waiting room listening to the soft music and songs. It was pleasure being a Rallye's customer. More
Rallye is a top notch Lexus service center. Every employee is highly professional and courteous, from the customer service representative who answers the phone, to the service advisor {Michael Every employee is highly professional and courteous, from the customer service representative who answers the phone, to the service advisor {Michael Montijo], to the person who took a road test with me today [Rob], to a random employee who I spoke with in the showroom before it was open. It is a pleasure to do business with Rallye. More
Wonderful service, as always, from appointment through finish. Always a good experience at Rallye where we have been servicing our vehicles for many years. Service coordinator (Joanna) is excellent thro finish. Always a good experience at Rallye where we have been servicing our vehicles for many years. Service coordinator (Joanna) is excellent through the whole process. She makes it a pleasant & informed experience. Highly recommend Rallye Lexus. More