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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,566 Reviews

1,566 Reviews of Rallye Lexus - Service Center

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November 16, 2022

Liked going at seven. Was surprised it all took less than two hours. Would go at that hour in the future. More

by GILDAS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Nov 16, 2022 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus to trust with your service needs! We appreciate your review and hope to see you back down the road. Until then!

November 10, 2022

Rallye Lexus service department is first rate. They get you in and out quickly and the work is done well. More

by robr563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Andrea
Nov 11, 2022 -

Rallye Lexus responded

Thanks so much for the 5-star review! We are thrilled to hear that you had a positive experience with us.

November 08, 2022

Always a perfect experience from check in to check out! You have the best advisors and the service is top notch. More

by louisespadaro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Semedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patty Guma
Nov 08, 2022 -

Rallye Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

November 07, 2022

Mike M was very patient and helpful. Explained everything in great detail for me. Picked up on something I forgot to mention which was important. More

by donnab1500
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Rallye Lexus responded

Thanks so much for giving Mike a shoutout! It means a great deal to hear that you enjoyed your experience with Rallye Lexus. Have a good day!

November 04, 2022

Prompt service. .got me in and out in timely manner. Kept me informed of progress More

by rlh729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2022 -

Rallye Lexus responded

Thank you for leaving Rallye Lexus your positive feedback. We appreciate the kind words. See you next time!

November 04, 2022

I have generally experienced good service with Rallye but was not pleased this time .The problem as I have said in my prior response to the survey was over a tire pressure sensor. . A problem with the sensor More

by DAVIDALEVENE
Recommend Dealer
No
Employees Worked With
Michael Montijo
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2022

The service was done in a reasonable amount of time. Joann was friendly and had a very good knowledge of my cars history and was able to tell me exactly what it needed. More

by GTHROPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Rallye Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Joann. Drive safely, and we hope to see you back again at Rallye Lexus!

November 03, 2022

Great service! In the almost 20 years of partnership with Lexus I have never had a problem. Special mention is of Anthony Piccirillo that have leased out cars sinc More

by MTANJELOFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Rallye Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Anthony and the Rallye Lexus team over the years. Drive safely, and we hope to see you back again down the road!

November 03, 2022

Always great service. Every one greets you with a hello and a smile. Work is done in a timely and professional manner More

by KOATES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Oates
Nov 04, 2022 -

Rallye Lexus responded

Our team is always here to help you out! Thank you so much for supporting Rallye Lexus and please let us know if you need anything down the line.

November 02, 2022

They are very accommodating and knowledgeable. There dealership is equipped with comfortable seating, a tv and complimentary snacks and drinks to make the waiting time go by quickly. More

by JOANM.BUSH57
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2022 -

Rallye Lexus responded

Thank you for sharing this great review! We are happy to have earned your business here at Rallye Lexus. Drive safely until we see you again!

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