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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,536 Reviews

1,536 Reviews of Rallye Lexus - Service Center

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December 26, 2021

I got prompt appointment for service and service was complete in a timely manner. The staff was courteous. More

by drashmikant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Rallye Lexus responded

Being prompt and courteous is our goal here at Rallye Lexus! Thanks for the wonderful review.

December 26, 2021

Pam and Joanna are the best! They treat my car as if it was their own… More

by drlbdo
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Dec 27, 2021 -

Rallye Lexus responded

Thank you for giving Pam and Joanna a shoutout for ensuring that you had a wonderful experience with the Rallye Lexus team! We appreciate your business and will see you next time.

December 23, 2021

The dealership provides excellent service. The service advisors are very professional and courteous. I am always satisfied with the service of my LX570. More

by Godfreyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Rallye Lexus responded

We're thrilled you're always satisfied with the service you receive! Thank you for the tremendous review and for trusting Rallye Lexus with the care of your Lexus LX 570!

December 22, 2021

The staff was professional and attentive. They kept me and my wife updated throughout the entire process. And it seemed very genuine More

by SJAB9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and your confidence in the Rallye Lexus team to get the job done. Drive safely, and we hope to see you and your wife again down the road!

December 21, 2021

Everyone there is kind and professional. Always like to see the same familiar faces. The showroom is always nice and welcoming More

by POOKIEFACE67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2021 -

Rallye Lexus responded

We're grateful to have earned your business! Thank you for trusting Rallye Lexus to get the job done. Have a great day!

December 21, 2021

Service appointment was on schedule and completed on time. Staff was professional and courteous as is typical. More

by JCROSSJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela
Dec 22, 2021 -

Rallye Lexus responded

Thank you for trusting the Rallye Lexus team to get the job done. We always want to make sure our guests are back on the road in no time so they can continue enjoying their days! Safe travels and have a great day!

December 19, 2021

I had very good experience at Rally Lexus. People at this dealer are nice and knowledgeable, and have the appointment flexible. More

by lily7562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Rallye Lexus responded

Thanks so much for the wonderful feedback! We're delighted to hear that you were able to have a great experience with the Rallye Lexus team. Safe travels and have a great day!

December 17, 2021

Great location, clean wait room. Courteous and understanding staff. Wont hesitate to come here again and years to come! Loaner was available and waiitng. Very easy process More

by Bluehoodiedude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

Rallye Lexus responded

We're so pleased we could make a fan out of you! Customer service is our top priority and feedback like yours lets us know we're making all the right moves. Thanks so much for choosing Rallye Lexus!

December 17, 2021

Very attentive receptionist staff and reliable. Brought car in for check up and reported a few findings that mostly were addressed but had an issue with my brakes in reverse that does not appear to have be More

by DERBYJEFFERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2021

Service people are very courteous, communicate v. Well. Waiting area is nice & complimentary car wash helps. More

by VPASRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

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