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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,539 Reviews

1,539 Reviews of Rallye Lexus - Service Center

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October 18, 2021

Excellent service. The staff is very professional from entry to exit. The facility is clean and has good Covid protection in place. More

by corinne_kaufman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Rallye Lexus responded

Thanks for sharing your five-star review with Rallye Lexus! The safety of our customers is our priority and we are happy to hear you felt taken care of in our facilities. We'll see you soon for your next service appointment!

October 17, 2021

Everyone very courteous and attentive to needs. Wait was a bit long but washed car for me which was nice More

by Belinda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Rallye Lexus responded

Belinda - Thank you for your five stars! We appreciate your patience and kind feedback. Hope to see you next time at Rallye Lexus!

October 17, 2021

The entire staff that you meet when you come in. The valet guys are great More

by KATHLEENRYAN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James who looks at the car
Oct 18, 2021 -

Rallye Lexus responded

We are always happy to help! Thanks for supporting Rallye Lexus and we will see you next time!

October 10, 2021

Rallye Lexus has the best service. People are very nice and responsible. The works are excellent and the staff are very accommodating and helpful. More

by ALTHIN170
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Palasciano is the best of them all.
Oct 11, 2021 -

Rallye Lexus responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

October 07, 2021

Everyone was courteous, friendly, proficient and extremely professional., I was given a loaner car which helped my service go even more smoothly. More

by REELFIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

October 06, 2021

They know what they are doing. Just choose a service rep that not only knows his “stuff” but knows what you expect More

by MISSMKN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Rallye Lexus responded

Thank you for the great review! We are so happy to hear that you are confident in the Rallye Lexus team to get the job done. Drive safely, and we hope to see you back again down the road! - The Rallye Lexus team

October 04, 2021

Very courteous, prompt and attentive I have had several Lexus cars and always happy with their service More

by FARASEDNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Rutkowski
Oct 05, 2021 -

Rallye Lexus responded

Thank you for your continued business and your confidence in our team to get the job done right! We are grateful to have you as a Rallye Lexus customer and we look forward to your next service visit. Have a wonderful day!

September 27, 2021

Terrible service. Overcharged my credit card and despite promises, refused to refund. Had to dispute! More

by WANDREWFRIEDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marie overcharged an finance refused to refund. Had to dispute!
Oct 26, 2021 -

Rallye Lexus responded

I am very sorry to hear about your experience here at the dealership. In order to protect your personal information, we will need to speak with you personally. Please give me a call when convenient so we can move forward with resolving this matter. Thank you, Pam Palasciano - Service Manager - 516-629-7646

September 27, 2021

Professional operation. The best in the auto industry. Your entire service department staff are outstanding. Mike Reidy stands out as one of the very best in the auto business. All your mechanics are high More

by jvillafane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Sep 27, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with Mike and the Rallye Lexus team. Drive safely, and we hope to see you back again down the road!

September 25, 2021

They were so attentive and dedicated to installing my crossbars. Wasn’t and easy job More

by DUKE-GREEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Sep 27, 2021 -

Rallye Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a seamless service experience working with the Rallye Lexus team. Drive safely, and we hope to see you back!

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