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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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October 26, 2020

Excellent service and amenities. They'll make sure you're taken care of. I was missing a screw and bolt on my front license plate prior to coming in and they replaced it for me and I didn't notice it till I More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Rallye Lexus responded

Thank you, Brian, for your five-star review. We are glad to hear of your positive experience.

October 24, 2020

I was told by service I needed tires, alignment & brakes. I took it to another service place and was told nine of that was necessary More

by MLEISTMAN
Recommend Dealer
No
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Rallye Lexus responded

Good morning. Please note that our Service Technicians advise guests of what is needed and/or recommended for your vehicle. If you chose to service elsewhere, another shop may have other recommendations. Please reach out to us should you have any questions. Thank you.

October 21, 2020

Rallye Lexus customer service always amazingly goodIn Rallye Lexus customer service always amazingly good In particular, Joanna is very efficient and reliable with getting my cars serviced I enjoy dri More

by Marty123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Rallye Lexus responded

Thank you for the review, Marty. We are glad to hear that you had a positive experience working with us.

October 21, 2020

It's very easy to get an appointment, the service team is friendly and the work is performed promptly. Both my wife and I have a RX 350's from Rallye Lexus. My wife was worried about service during COVID. Ra More

by MARK WURZEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Rallye Lexus responded

Thank you for the great review, Mark! We are glad to hear that you had a positive experience working with Anthony, Joanna and Mike. We look forward to assisting you in the future.

October 21, 2020

During Covid I was nervous about servicing my car for a recall. Rallye sent a serviceman to my house to pick up the car. He returned it just a few hours later. Great service!!! More

by Susan123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Rallye Lexus responded

Thank you for the great review, Susan. We are happy to hear of your experience visiting us. We appreciate your business and look forward to seeing you again!

October 16, 2020

I have owned many Lexus vehicles in large part due to the service at the Rallye Lexus, glen cove location. Pam has been promoted to service manager, well deserved; I have always dealt with her and have been More

by drlbdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Repanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano
Oct 19, 2020 -

Rallye Lexus responded

Thank you for the wonderful feedback! We are glad to hear of your visit, and appreciate all of your kind feedback regarding our team. We will be sure to pass along the kind comments. Take care!

October 14, 2020

Always get top service because Mike Reidy is the best when it comes to caring for the customer. He makes sure that all aspects of the service required is completed quickly and correctly. More

by RJSTOMIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Rallye Lexus responded

Thank you for the great review! It is our pleasure to be able to assist you. Thanks for being a great customer.

October 13, 2020

I I I I had no issues at at at at at the the the dealership. I arrived on time and left promptly. No issues. More

by miguelmenard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Rallye Lexus responded

Thank you for the great review, Miguel! We are glad to hear of your wonderful experience. Hope to see you again in the future.

October 12, 2020

Very good service.Had a state inspection.Problem. All Very good service. Had a state inspection. Problem. All the dashboard settings were hidden from display as set up by Michael. Did not notice un More

by mkugal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Rallye Lexus responded

Good morning, please call 516 676-4000 and ask for Jose or James, as they are the vehicle tech specialists who can assist you with your questions. Thank you!

October 12, 2020

HAPPY WITH GOOD SERVICE. I WILL SURELY RECOMMEND MY FRIENDS TO VISIT AT RALLYE LEXUS IN PERSON AND ONLINE. THIS DEALERSHIP CAN BE TRUSTED. THANK YOU. More

by PTRAN1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Rallye Lexus responded

Thank you for sharing your positive experience with us! We appreciate your recommendation and feedback regarding our team. Looking forward to working with you again soon!

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