Back

Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

Sort by
September 10, 2020

Good service as always, was given a loaner and the staff were professional and friendly and done on time. I've been going there for the past 20 years for my car. More

by SHAWNSADAGHATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Sep 14, 2020 -

Rallye Lexus responded

We appreciate your loyalty to Rallye and your positive feedback on your experiences.

September 08, 2020

Good service and you guys doing great job, so I will back to you next time, thank you for your doing, and I will introduce to my friends More

by MPC96411
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Chen
Sep 09, 2020 -

Rallye Lexus responded

Thank you for providing us with your positive feedback!

September 08, 2020

Very professional and pleasant service. I would highly recommend Rallye Lexus for service. Drop off and pick up were easy and the staff were very friendly and helpful. More

by POLI719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Rallye Lexus responded

Thank you for providing us with your wonderful feedback.

September 03, 2020

On time - ready when promised- excellent explanations-and a clean car to drive home in- I did miss the coffee- thanks Again to our service person More

by RUSHSPORT33
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

Rallye Lexus responded

Thank you for providing us with your positive feedback on your recent experience.

September 01, 2020

Had a great experience at this dealership. Pam was very friendly writing up my car and the tech Ed knew exactly what my problem was and fixed it the first time. More

by EDSING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Strippoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pamela Palasciano, Steven Holmes
Sep 02, 2020 -

Rallye Lexus responded

Thank you for providing us with your positive feedback.

September 01, 2020

Serviced 3 recall items with minimum contact per COVID-19 safety guidelines. Service was completed and picked up later the same day which was highly commendable, because next day service completion was proj More

by PETERESA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Rallye Lexus responded

Thank you for the great service feedback on your recent experience.

Sep 10, 2020 -

PETERESA1 responded

Highly recommend Rallye Lexus service, minimum contact COVID-19 protocols, commendable expeditious early service completion of Recall notice items. Thank You, Peter L.

August 28, 2020

The people are very courteous and professional. Service was done in timely manner. Service manager was friendly and went over everything and was very responsive to my needs. More

by FAISALS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Rallye Lexus responded

Thank you for providing us with your great service feedback!

August 27, 2020

My experience was fine. Everybody was polite. I was able to keep my loaner car until the next morning as I was unable to get there before closing. More

by LGSACHS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Rallye Lexus responded

Thank you for providing us with your feedback.

August 27, 2020

pleasant to deal was stress free with no pressure, Will consider buying a car for my son in the near future. Will tell anyone interested in buying a car to go to Rallye Andy Hyun was great More

by JAY898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Cruz, Andy Hyun
Aug 27, 2020 -

Rallye Lexus responded

Thank you for providing us with your positive feedback on your recent experience.

August 26, 2020

Attentive service. Covid conscious. When working on car. Service reception very polite and accommodating. . I always lease my Lexus from Rallye because of the excellent service More

by MARK.GROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Rallye Lexus responded

We are glad your recent service visit was a great one and we appreciate the positive feedback.

...
89
...