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Rallye Lexus - Service Center

Glen Cove, NY

4.7
1,537 Reviews

1,537 Reviews of Rallye Lexus - Service Center

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June 12, 2020

The BEST Customer Service! Rallye Lexus never disappoints in providing the best customer service i have ever experienced. Everyone there is professional, courteous, prompt know More

by STUARTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2020 -

Rallye Lexus responded

We are pleased to hear during your visit everyone is professional and knowledgable during your visit and we thank you for your feedback!

June 08, 2020

Never a problem Never had a problem in 15 years. Very professional and courteous. Would recommend. Not happy that in order to complete this survey I have to write More

by JOANNE.KINSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Rallye Lexus responded

We appreciate your kind words and loyalty to Rallye!

June 08, 2020

Very professional and best service in the industry Very professional and best service in the industry Would recommend Rallye to anyone looking to purchase or service there Lexus Also very accommod More

by VARGASCREW20
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Montijo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Holmes
Jun 09, 2020 -

Rallye Lexus responded

Thank you for the great feedback, we are glad your experience was filled with professionalism and accomodating to your time.

June 07, 2020

As always the service was excellent and dealing with Pam, who always is great to work with. I have been dealing with Rallye and Pam for over 20 years and always have been treated excellently. More

by LPORT551
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Jun 08, 2020 -

Rallye Lexus responded

Thank you for your wonderful feedback and loyalty to Rallye. We are pleased to hear Pam has always been able to assist you over the years with all your vehicle needs!

June 07, 2020

Efficient and Friendly Service Always pleased with the service I receive. Terrific and friendly group of people. They never let me down. Even during COVID-19, I was comfortable More

by JJACKNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela Palasciano
Jun 08, 2020 -

Rallye Lexus responded

We are happy to know even during these times, your service was easy and comfortable!

June 07, 2020

Maria is friendly and professional!! Both of my vehicles were serviced on the same day. Even one of my vehicle has to be bring back to recheck after the recall was done. But it was quick to get that issue f More

by victorwong717
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Rallye Lexus responded

Thank you for taking the time to provide us with your positive feedback, we are happy to know Maria was friendly and professional and was able to assist you during your recent visit.

June 06, 2020

I cannot say enough about how this dealership has treated us properly and above the call of duty over 15+ years. Bob Heyman, whom we’ve dealt with on a regular basis, has unfortunately succumbed to the co More

by HPERLM
Recommend Dealer
Yes
Employees Worked With
Bob Heyman, Jay Rosenthal
Jun 08, 2020 -

Rallye Lexus responded

We appreciate your kind words and loyalty to Rallye. It is very unfortunate the situation that has occurred and we thank you for the positive feedback and mention.

June 05, 2020

EXCELLENT SERVICE KNOWLEDGEABLE SERVICE ADVISOR.GOOD SERVICE; RELIABLE AND TIMELY WORK BY TECHNICIANS. THE WAITING AREA WAS CLEAN WITH ADEQUATE COVID-19 PRECAUTIONS IN More

by Godfreyh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Rallye Lexus responded

Thank you for the positive feedback, here at Rallye we take our employees and customers' safety very seriously during these times and we are happy to know your experience, was a great one!

June 04, 2020

Amazingly Understanding and Helpful Always a pleasure to go. Extremely accommodating each time I take my car in for any service. Constant communication regarding the status of my car thr More

by sangacian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Santoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Rallye Lexus responded

Thank you for providing us with your positive feedback. We are happy to know every experience is a pleasurable one filled with great communication!

June 04, 2020

Very satisfied I was very impressed with Rallye's effort to keep customers and employees socially distanced and also to make sure condiitons were sufficiently sanita More

by john.f.barry.jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Reidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Rallye Lexus responded

Thank you for providing us with your wonderful feedback, here at Rallye we take these difficult times very seriously and want to make sure our customers' and employees' safety is always first.

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