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Rallye Motors - Service Center

Roslyn, NY

4.7
3,290 Reviews

3,290 Reviews of Rallye Motors - Service Center

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March 23, 2019

Friendly service Service agent, Stephen, is very nice. Thanks! Service was quick. Follow up to my vehicle afterwards is good.The price of service is very high. More

by XKAI0127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that Stephen provided you with such excellent assistance. We hope to see you again in the future!

March 22, 2019

The best The easiest service experience I’ve had. Very professional and the employees go above and beyond to meet the highest standards. I wouldn’t take my car More

by PHILBSSS2556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again in the future!

March 22, 2019

Metal in tire Texted Rob Carlson the tire went to 0 .. he set me up with a loner to replace the tire . He was timely and took care of the issue immediately More

by MAGNOLIAMARKETING1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Rallye Motors responded

Thank you for sharing your five-star review with us! It is a pleasure to know that Rob provided you with such excellent assistance! We hope to see you again!

March 21, 2019

Ridiculous ! Stopped by to make an appointment for a recall. WOuld not do unless I called them on the phone??? First, idiot rule by a lacking dealership. Next, I More

by long islander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
woman and check in and person who answered phone. _ no names
Mar 26, 2019 -

Rallye Motors responded

Thank you for taking the time to provide us with your feedback. We are sorry to hear that we were unable to provide you with the five-star assistance that we strive for. However, we ask that recalls are scheduled over the phone since they are Vin # specific and can require specific parts to be ordered. We would also like to apologize for the delay in programming the key, but that is for the security of the client. Thank you!

March 19, 2019

Horrendous Customer Experience Spoke with the service manager and my issue is still unresolved. My service rep was good but i am still upset by how my situation was handled by all. More

by ERIC.JAKE.SOLOMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lou Verderosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Rallye Motors responded

Thank you for taking the time to provide us with your feedback. We are glad that we were able to speak about this in further detail and resolve the situation. We look forward to working with you in the future. Thank you, Ramiro Milian

March 18, 2019

Interior motor issues The service all around was fast and sufficient,they made me feel comfortable and I have no complaints. Andrew was a great help very satisfied More

by H.PRIOLEAUJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Katigbak
Mar 19, 2019 -

Rallye Motors responded

Thank you for sharing your review with us! It is a pleasure to know that Andrew provided you with such excellent assistance. We hope to see you again!

March 17, 2019

Thank you The best anywhere by far! Extremely helpful and professional, only looking out for your best interests, these guys are really top notch! Thank you s More

by chinaman35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Ludemann, Walter Ryder, Jeff Friedberg
Mar 18, 2019 -

Rallye Motors responded

Thank you for sharing your five-star review with us! It is a pleasure to know that our team provided you with such excellent assistance. We hope to see you again!

March 17, 2019

Excellent. Ken Vachris is always on top of things. The service is awesome. Ken Vachris is professional, knowledgeable, and easy to work with. I always leave confident that my car has been in the best More

by brucebcastellano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Vachris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Rallye Motors responded

Thank you for sharing your five-star review with us! It is a pleasure to know that Ken provided you with such excellent assistance. We hope to see you again!

March 17, 2019

Prompt and fast service, Service person was very knowledgeab Problem was explained in detail and taken care of promptly, My service person Stephen Augustine was easy to talk to and very knowledgeable, Love you More

by Foxxy Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Verderosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Rallye Motors responded

Thank you for sharing your five-star review with us! It is a pleasure to know that Stephen provided you with such excellent assistance. We hope to see you again!

March 17, 2019

Service and Sales I've given 5 stars to the service department for their excellent work and I've given 5 stars to Jay Johanas in sales for his excellent work with me. More

by Alberthouston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Milian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Johanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Rallye Motors responded

Thank you for sharing your five-star review with us! It is a pleasure to know that Jay provided you with such excellent assistance. We hope to see you again!

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