Rallye Motors - Service Center

Always pleasant and professional Dealing with Mr. Carlson has made the "Mercedes-Benz Experience" a major plus for me. He is always considerate and extremely helpful. His profession Dealing with Mr. Carlson has made the "Mercedes-Benz Experience" a major plus for me. He is always considerate and extremely helpful. His professionalism is outstanding and his follow up on whatever you need makes the entire service call a pleasant one. More

Great Experience Great overall experience from purchase to servicing. If ever in the market for a Mercedes or in need of quality servicing look no further then Rallye Great overall experience from purchase to servicing. If ever in the market for a Mercedes or in need of quality servicing look no further then Rallye Motors. More

Perfect thanks to Rob Carlson Rob's follow up and attentiveness to my car made all the difference in dealing with Rally motors. He had my cars info updated and on hand when I arriv Rob's follow up and attentiveness to my car made all the difference in dealing with Rally motors. He had my cars info updated and on hand when I arrived for my appointment so there was no waisted time. He's is true professional. More

Sophisticated, organized, simple Amazing service and hospitality at Rallye Motors. My man Andrew was amazing. I bought a used e350 and needed some work and my man helped me get everyt Amazing service and hospitality at Rallye Motors. My man Andrew was amazing. I bought a used e350 and needed some work and my man helped me get everything sorted out. I recommend my man Andrew for any kind of service. Best service agent I met. He even helped me out getting an extended maintenance package and warranty package. More

They Will Exceed your Expectation Over and Over again I have been using their services for many years. I got to know some of stuff very well and I must say they are one of the best when it comes to servic I have been using their services for many years. I got to know some of stuff very well and I must say they are one of the best when it comes to service and professionalism. I do want to take the time and mention some of the staff members that throughout the years every visit they Exceeded my expectation. Vincent Vetere Service Advisor Keith Brodman Service Manager Peter Schneider Shop Foreman Noel Rodriguez Loaner Vehicle Specialist More

Have always experienced excellent service here. Rallye has consistently provided excellent service. I always make appointments and request a loaner car, which has always been provided. I expect to Rallye has consistently provided excellent service. I always make appointments and request a loaner car, which has always been provided. I expect to extend my warranty as I prefer to have my car serviced by a Mercedes dealer and have not been disappointed. More

Normally the service is excellent - this time disappointing! I had my car serviced in the end of September. A few weeks later, it was dead in the driveway- the trunk popped open when the ignition switch was pr I had my car serviced in the end of September. A few weeks later, it was dead in the driveway- the trunk popped open when the ignition switch was pressed. I texted Rob Carlson (my advisor) who said to call roadside assistance. I did call and they came and jumped the car. The technician suggested I bring the car in immediatley to see why this happened. I texted Rob to tell him I would be bringing in the car. Upon arrival, I waited for Rob and he said that they had received an alert about batteries in these cars and problems with factory installation. I asked if I could wait for the car - Rob said it would be at least 1 1/2 hours and suggested I leave it. Of course, there were no loaners available. Lopez was called and did bring me home. Lopez told me he would return for me when the car was ready. Later that day, Rob texted and said my car did not even make it into the shop. The next day he texted saying it was the battery and they were waiting for codes for it and my car would not be ready until the next day late afternoon. Keep in mind I still have no loaner. Finally after 2 1/2 days my car was ready. I asked for Lopez to came back for me and got a text back from Rob saying he would be unavailable. Hmmmm, all this time to fix just a battery in a car I leased from you.....no loaner......no ride to pick it up. I texted Rob back and made him aware I was less then pleased and that I would be taking an UBER to get my car. Rob said he felt bad and only then offered to make other arrangements. Too little ......too late. I have usually been very pleased with Rallye service and Rob but this time was very disappointed. More

Top Of The Line We are always greeted professionally.All areas of service are fully explained including pricing.Our car returns clean and promptly.That is what we exp We are always greeted professionally.All areas of service are fully explained including pricing.Our car returns clean and promptly.That is what we expect,and we certainly receive wonderful service and follow up from John Ciccotelli.Thank you. More

Excellent professional service We had pleasant experience with John Ciccotelli , he answer all our questions, we dealing with John Ciccotelli for several years, he is all ways frie We had pleasant experience with John Ciccotelli , he answer all our questions, we dealing with John Ciccotelli for several years, he is all ways friendly. More

Excellent service We had a great experience. Robert Carlson was courteous, professional and knowledgeable. It was a pleasure to work with him and he addressed all our c We had a great experience. Robert Carlson was courteous, professional and knowledgeable. It was a pleasure to work with him and he addressed all our concerns. More