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Rallye Motors - Service Center

Roslyn, NY

4.7
3,390 Reviews
Call Service Center (516) 588-7585

3,390 Reviews of Rallye Motors - Service Center

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July 16, 2025

John through the years has always provided us with excellent service, We are so grateful for his help and advice. More

by MRCNTNBUDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ciccotelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Rallye Motors responded

Thank you for your kind words and continued trust over the years! We're so glad to hear that L. John has consistently provided you with excellent service. His dedication and commitment to helping our customers truly make a difference, and we’re grateful to have him on our team. We appreciate your loyalty and look forward to serving you for many more years to come!

July 16, 2025

Not right they charge extra for fluids (such as oil and washer) that should be included in standard service package. More

by SIMONTHEGREEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2025 -

Rallye Motors responded

Thank you for your feedback, and we’re sorry to hear about your concerns regarding the charges for fluids during your service. We strive to be transparent with all pricing, and we understand how important it is for our customers to feel confident in what is included in their service package. We'd appreciate the opportunity to look into this further and clarify any details. Please feel free to reach out to us directly — we're here to help and ensure your experience is a positive one.

July 14, 2025

Very professional and responsive service was provided over a holiday weekend which was very much appreciated. More

by NAGDGD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Seegolam
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Jul 14, 2025 -

Rallye Motors responded

Thank you for your kind review! We're so glad we could provide professional and responsive service, especially over a holiday weekend. Your appreciation means a lot to us, and we're always here when you need us!

July 13, 2025

A great experience as always. I will never go anywhere else to service my Mercedes More

by ex7500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Rallye Motors responded

Thank you for your continued trust and loyalty! We're so glad to hear you had another great experience with us. It means a lot that you choose us to care for your Mercedes—looking forward to seeing you again next time!

July 13, 2025

I had a major problem was actually not from The area, patrick and his dealership was great to me I was very happy with communication and the car was repaired well . Very seamless process definitely would More

by Bigcityguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ripley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 14, 2025 -

Rallye Motors responded

Thank you for your kind words! We're so glad Patrick and the team were able to help and make the process smooth for you, especially since you were coming from out of the area. We appreciate your recommendation and are happy to hear your car was repaired to your satisfaction. Safe travels, and we’re here if you ever need us again!

July 10, 2025

Great customer service. Will go again. Steven was great understand my needs and time. He was able to rush me through while iI waited More

by fjorge531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

Rallye Motors responded

Thank you for the great review! We’re glad Steven was able to understand your needs and make the process quick and easy for you. We look forward to seeing you again soon!

July 09, 2025

I think it is the most trustworthy car dealership. Steve Augustine is a very good and professional after-sales person. Alex Puk recommended a new sprinter to me and helped me with all the formalities. More

by ratou8422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Augustine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Rallye Motors responded

Thank you for your kind words and trust in our team! We're glad Steve and Alex provided you with a professional and smooth experience. Your confidence in Rallye Motors means a lot to us, and we’re happy to have helped you with your new Sprinter!

July 09, 2025

User friendly. Knowledgeable staff. Very considerate of costumers time wants and needs. Convenient and comfortable waiting area, if needed. More

by Rmm504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Vetere
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Rallye Motors responded

Thank you for your thoughtful review! We're glad you found our team knowledgeable and respectful of your time and needs. It's great to hear you also enjoyed the comfort and convenience of our waiting area. We appreciate your support!

July 07, 2025

Rallye's Service Department has gone out of their way to resolve the problem with my Mercedes. I wish that I could say the same for Mercedes corporate, who has not been so easy to work with! Rallye makes More

by PCB7063
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Seegolam
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Jul 07, 2025 -

Rallye Motors responded

Thank you so much for taking the time to share your experience. We're truly sorry to hear that your interactions with Mercedes corporate have been frustrating, but we're glad that our team at Rallye was able to step in and make things easier for you. Nick, Gary, and the rest of our service team are dedicated to providing a seamless and stress-free experience, and it means a lot to hear that reflected in your feedback. We appreciate your trust in us and look forward to continuing to support you and your Mercedes in the future!

Jul 07, 2025 -

Rallye Motors responded

Thank you for your thoughtful feedback. We're so glad to hear that your experience with Rallye's Service Department, especially with Nick and Gary, has been a positive one. Providing timely, convenient, and transparent service is very important to us, and it’s great to know that came through during your visit. While we're sorry to hear about your challenges with Mercedes corporate, we truly appreciate the opportunity to support you locally and will continue to do everything we can to make your ownership experience a smooth one. Thanks again for your kind words!

July 07, 2025

Exceptional I give them a 10 from color choice to type of car I was able to get what I wanted exactly My sales rep was Konstatine going above and beyond he gets a 10 from beginning to end …. Nice work More

by JPOLITO1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Chuisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantin Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard DeAngelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2025 -

Rallye Motors responded

Thank you so much, JP! We're thrilled to hear you had an exceptional experience and got exactly what you wanted. We’ll be sure to share your kind words with Konstatine, and we know he’ll appreciate the recognition. Enjoy your new car, and thank you for choosing us!

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