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Ramey Ford Princeton

Princeton, WV

4.8
650 Reviews
At Ramey Ford Princeton, please review our extensive inventory of Ford cars, trucks, and SUV's, including the Ford Mustang, Escape, F-150, and Focus. We work hard to get you into the vehicle you have always wanted. That new Ford is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available. At Ramey Ford Princeton, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
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498 Courthouse Road

Princeton, WV

24740

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Showing 650 reviews

December 14, 2017

Oil change and overall check up The guys/girls at Ramey Ford always do a great service job. I have never had a bad experience or one where I felt I was being overcharged or "oversol More

by preachman55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2017 -

Ramey Ford Princeton responded

Thank you for writing this fantastic review and giving our dealership such a high star rating! We hope you continue to choose Ramey Ford Princeton for all your vehicle needs! Take care!

December 12, 2017

Excellent experience Excellent is the best description,the whole experience from finding the vehicle online dealing with LT was great and completely transparent no hidden More

by ghamden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LT Schoonover
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2017 -

Ramey Ford Princeton responded

Ghamden, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

December 11, 2017

The Salesman Makes the Expierence Larry Clark has made my last few family and business vehicle purchases painless. We have purchased 3 vehicles from Larry in just about a month and al More

by Matt VT PMBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Clark
Dec 12, 2017 -

Ramey Ford Princeton responded

Matt Vt Pmba, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. It is great to hear our Staff took such great care of you! We hope to see you here again!

December 11, 2017

Multiple fractions Advertised the truck as diesel. Took to our business. Discovered truck was gas. Called Sat Morning ran credit report 4 times without permission. More

by donald lucas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
LT Schoonover
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2017 -

Ramey Ford Princeton responded

We're sorry to hear of your negative experience. I spoke to the management team about your situation and wanted to share with you what we discovered. The truck was never misrepresented as a diesel, and your truck was also a gas model. According to the sales rep, LT, whom i spoke to just moments ago, he remembers that you were aware that it was gas, and you just changed your mind to want a diesel after the deal was signed on. Credit was run in accordance with your authorization on the forms you signed when you visited the dealership and picked up the truck. In addition, your trade in was being prepared for retail because the deal was seemingly final and agreed upon. So we had put a bed liner in the truck, and even did body work on the truck that you weren't charged for. You mention that the truck was here for 3 months, because you owed service charges for what was done to the truck before you demanded the deal be undone. Which we complied with. But the body shop charges, nor the storage for 3 months, or any mileage charges were billed to you for the miles you put on the truck. Only the service bill that we had already done to your trade in. The truck was here for for so long because we couldn't get a phone call back, or any contact for that matter, in respect to the bill that you owed. It had nothing to do with inconvenience, only that you owed money for truck repairs that you didn't pay on. It is unfortunate that this situation happened. It takes two parties to make a deal easy and professional, the dealer, and the customer, and when one of these parties is totally unresponsive, it's hard to complete a resolution for both parties.

December 11, 2017

Service on F-250 Excellent customer service. Kathy always works with me to get all 3 of my vehicles serviced. Excellent work from the mechanics also. The cashier wa More

by ajclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2017 -

Ramey Ford Princeton responded

Ajclark, your positive review means a lot to us and we’re happy we could help you! Thank you again for choosing Ramey Ford Princeton, and we hope to see you again soon!

December 09, 2017

Excellent service from Ramey's Your employees at the service and very knowledgable, polite, and exceptionlally helpful. The service TECH. are very knowledgable in their work and hel More

by Snoopy 51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talked the other lady at the service desk and several service Tech.
Dec 11, 2017 -

Ramey Ford Princeton responded

Thanks! We always love to receive great feedback, and we'll pass your comments on to the rest of the team! Take care!

Oct 29, 2022 -

Snoopy 51 responded

Excellent service from Ramey's Your employees at the service and very knowledgable, polite, and exceptionlally helpful. The service TECH. are very knowledgable in their work and helpful in answering any questions you may have. Outstanding experience!

December 08, 2017

Always great service at Ramey Ford I bought my Escape 2 years ago and have always used their service department for all my needs. Everyone in the dealership is very friendly and alway More

by Bobbyjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2017 -

Ramey Ford Princeton responded

Thank you so much for the positive feedback, Bobbyjo! We are pleased to hear you always have a great experience with Kathy and our service department. We appreciate your recommendation of our dealership! We look forward to your next visit with us!

December 03, 2017

Another Great Experience Thank you RC Fiery and Ramey Ford Princeton for providing another AMAZING car buying experience! This is my 3rd time purchasing from Ramey and honestl More

by kangles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RC Fiery
Dec 05, 2017 -

Ramey Ford Princeton responded

Kangles, we are so happy to read such a great review about Ramey Ford Princeton! Your wonderful feedback and rating mean a lot to us. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

December 02, 2017

Great service started at the door From the moment I walked into the service department , Kathy Carter(service advisor) listened to my needs. The next day Kathy called me at my home adv More

by fordguy21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2017 -

Ramey Ford Princeton responded

Fordguy21, we appreciate your feedback of our Staff's outstanding service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 02, 2017

amazing Ramey is amazing...the service staff is very very nice and helpful...the price is very affordable...we love the small town family feel of the staff. More

by marsha1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kathy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2017 -

Ramey Ford Princeton responded

We really appreciate your feedback! Ramey will be glad to hear about your kind words and five stars. We hope to be of service to you again! Take care!

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