Ramey Ford Princeton

Two days after purchasing the vehicle I have messages contacting the salesman with numerous issues. Got a service scheduled, once there they ignored each issue that I stated to them and chose two of the contacting the salesman with numerous issues. Got a service scheduled, once there they ignored each issue that I stated to them and chose two of the smaller issues. Hadnt had to vehicle two weeks had to pay out of pocket for the service, when I was still well under the warranty. When inquiring as to why, all I get told is Im not sure. Never a refund. A week later after a mechanic at Mr Tire discovered it had zero oil in it; Not a drop on the dipstick I scheduled another appointment. Each day of owning the vehicle the issues steadily got worse, day by day. Messaged the salesman to tell him the people and the service desk continue to not take down my issues and I truly didnt feel safe driving the vehicle. Never heard a thing back. Took it for a final service. Sat there for 2 days. One day after it wouldve been 30 days of owning it they finally call me and tell me there's a few thousands of dollar issues that'll need repaired and my warranty is up. My issues nor complaints ever changed to something new, I have each message still saved in regards to continually contacting the salesman as directed by services. Ive now been without a vehicle for over a week now and still yet to get any answers from the salesman. That vehicle to have been entirely out of oil and to have had bad rotors and major transmission issues was not looked at before sold to me. They didnt even change the correct odometer reading of purchase. It was nearly a 1,000 mile difference. For the saftey of others Id never recommend anyone to go here. More

I feel I had the most professional and courteous experience with the dealership and my salesman Danny Murphy experience with the dealership and my salesman Danny Murphy More

I used to work for Ramey Ford. Awesome place to be. Great employees and management. Service and Sales departments are always ready. Awesome place to be. Great employees and management. Service and Sales departments are always ready. More

Customer service is terrible. Will forget you as soon as you sign the paper work. Have been trying to get a service report for 2 months now. Will forget you as soon as you sign the paper work. Have been trying to get a service report for 2 months now. More

These guys have been great every time. Reception has been responsive and has gone the extra mile in finding things out and scheduling me. The mechanics have been awesome too! Reception has been responsive and has gone the extra mile in finding things out and scheduling me. The mechanics have been awesome too! More

Very friendly staff, clean facility, great sales people, very knowledgeable on the autos they were fast an efficient overall excellent very knowledgeable on the autos they were fast an efficient overall excellent More

We purchased here several times now and have had a great experience. Very friendly service. experience. Very friendly service. More

I wanted a particular F150 and Dave Sluss, Robert Alford and Kevin Cochran worked together to find the truck of my dreams, that I didn't even know Ford made. A 2023 F150 Rattler in Avalanche Grey. It hit al and Kevin Cochran worked together to find the truck of my dreams, that I didn't even know Ford made. A 2023 F150 Rattler in Avalanche Grey. It hit all the marks that I had told them were important, 3.5 Ecoboost, Black Wheels, etc. and I am very happy with my purchase. Thanks guys, More

Our 2nd vehicle purchased from Ramey Ford. Excellent buying experience. Terry Freeman and Jon Martin went above and beyond to help us get into the Explorer we wanted. Excellent buying experience. Terry Freeman and Jon Martin went above and beyond to help us get into the Explorer we wanted. More

Grady was a pleasure to work with! Very friendly and knowledgeable! Thank you for the fast friendly service and love the car!! Very friendly and knowledgeable! Thank you for the fast friendly service and love the car!! More