
Ramsey Subaru
Ramsey, NJ
Filter Reviews by Keyword
By Type
3,947 Reviews of Ramsey Subaru
Excellent Service Experience I recently visited Ramsey Subaru service center for a scheduled appointment and would like to take a moment to share my experience. Before I even a I recently visited Ramsey Subaru service center for a scheduled appointment and would like to take a moment to share my experience. Before I even arrived I received an email confirmation from my appointed service advisor, Kristine Meyers confirming my online appointment and offering her contact information should I have any questions. I did have a few as this was my first visit to this facility and when I gave her a call I was greeted by a pleasant and professional voice on the other end of the line. Kristine took her time to discuss my concerns and was even able to reserve a loaner car I could use! I recently bought my 2015 Legacy used from another non-Subaru dealer and wanted my "new" car brought up to speed by trained Subaru techs. I live in close by and was hopeful I would be satisfied with Ramsey Subaru because of the convenience and I definitely was. I had my 18,000 miles service, 2 recalls and 1 TSB performed along with having a few other things looked in to. Kristine also had a complimentary 27-point inspection performed and ordered two aftermarket accessories for me as well. From the moment I pulled up to the service center I was impressed with the cleanliness of the facility and the professionalism of the staff. It was early Saturday morning and everyone from techs to advisors had a smile on their face. What a great first impression! Another advisor noticed Kristine was busy with a customer so instead of having me just wait he got my paperwork started and set me up with my loaner car. When Kristine was done with her other customer, she came right over and again, walked me through all the service to be performed and made sure I didn't have any questions. Everyone I met was polite and professional. The service I received from Kristine and team was excellent. The facility is bright, modern and clean. The loaner car I received was in great shape. Reviewing the charges and picking my car up was a breeze. I was so pleased with my experience I wanted to take a moment to share. By far, this was the best experience I've had at a dealer service center in my 25 years of driving! I am a new loyal customer of Ramsey Subaru! More
Car buying One of the best if not the BEST experience I've had in obtaining a new car. Kurt was courteous and professional. I appreciated the lack of high pres One of the best if not the BEST experience I've had in obtaining a new car. Kurt was courteous and professional. I appreciated the lack of high pressure sales tactics. Would and have recommended Ramsey Subaru.. More
First-Class People From soup to nuts, Alex, Clayton, Shane, Chris Fuchs, and the entire staff at Ramsay Subaru are top-notch, first class individuals. Would definitely From soup to nuts, Alex, Clayton, Shane, Chris Fuchs, and the entire staff at Ramsay Subaru are top-notch, first class individuals. Would definitely recommended! More
Service is 100% Excellent!!! All I can say that Alex Petrushin is an amazing person to work with!!! He knows what he is doing, and he is very with-it!!! I would highly recommend a All I can say that Alex Petrushin is an amazing person to work with!!! He knows what he is doing, and he is very with-it!!! I would highly recommend anyone to reach out to Alex if they need to finance or lease a Subaru!!! Great customer service! Very happy with my new Subaru crosstrek!!! More
Great experience Kyle was very super informative and nice. He was not pushy but provided valuable insight into cars and why Subarus are the top leader in terms of saf Kyle was very super informative and nice. He was not pushy but provided valuable insight into cars and why Subarus are the top leader in terms of safety. Kyle Paolucci was new but not new to being caring and educational about tiers and the Subaru experience. Thank you for a great encounter at a fantastic dealership. More
Great Dealer We wouldn't think to go anywhere else. Alex and Brian are very knowledgeable. They made the purchase painless. Very professional and friendly. I cant We wouldn't think to go anywhere else. Alex and Brian are very knowledgeable. They made the purchase painless. Very professional and friendly. I cant thank them enough and we will absolutely go back and recommend Ramsey Subaru to everyone. More
Excellent service Had a very good experience buying a new car from Ramsey Subaru. Can't say the same of another Subaru dealership that I visited the previous week. I Had a very good experience buying a new car from Ramsey Subaru. Can't say the same of another Subaru dealership that I visited the previous week. I was greeted by a very friendly receptionist and salesperson. There wasn't a test vehicle available at the dealership in the model that I wanted so Kyrie my salesperson went to another location to get the vehicle for me to drive. That alone showed good salesmanship. I wasn't told to drive to another location to test drive the vehicle. Kyrie took me though all the features of the vehicle, the apps, bluetooth, radio, trunk, under the hood, my Subaru, lane departure and eyesight. So far I am very pleased with my purchase and will recommend your dealership. Kyrie is very knowledge and professional salesperson. More
Purchasing a car quickly and conveniently. Great job!!! In search of the car, I got professional help and friendly attitude conducive to such a serious purchase. Thanks a lot to Alex Petrushin for his excel In search of the car, I got professional help and friendly attitude conducive to such a serious purchase. Thanks a lot to Alex Petrushin for his excellent job. Excellent price, fast paperwork, great car. I will recommend to all my friends turn to Alex when buying a car. Lana Korolova. More
Great Shopping Experience Even though we landed at the dealership in the middle of a very busy day Alex was polite and efficient, just as the rest of the crew. I would surely r Even though we landed at the dealership in the middle of a very busy day Alex was polite and efficient, just as the rest of the crew. I would surely recommend Ramsey Subaru to friends and family. Emilio More
Excellent experience We recently leased a 2017 Forester Premium 2.51 and we had a great experience. Alex is totally upfront and no BS. We built the car we wanted online, e We recently leased a 2017 Forester Premium 2.51 and we had a great experience. Alex is totally upfront and no BS. We built the car we wanted online, emailed it to him and asked him what his best offer was. He came in at a lower number than several other dealerships in the area so there was no need to haggle and mess around. The people working at the dealership are all very professional and friendly and the dealership is big and modern with plenty of cars to check out. Unlike a Rockland County dealership that will not be named. We were even able to do a test drive on a busy Saturday afternoon of a holiday weekend because they seem to be very well staffed. When we went to pick up the car, a guy named Chris (who I think was in the delivery department) took the time to sit with me and go over EVERY. SINGLE. FEATURE in the car. From the most basic, like windshield wipers, all the way up to how the screen and all the different media/source options work. I am replacing a VERY old car that has NONE of these options so I really appreciated the lesson. If we are ever in the market for another Subaru, we will definitely be going back to Ramsey. More