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Garber Randall Buick GMC - Service Center
Canandaigua , NY
182 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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182 Reviews of Garber Randall Buick GMC - Service Center
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May 04, 2024
Service with pleasant and knowledgeable staff, They went the extra mile for us ! Very pleased to have them service my vehicle. the extra mile for us ! Very pleased to have them service my vehicle. More
by awalters2
Verified CustomerEmployees Worked With
Helpful May 03, 2024
Needed leaking valve stem replaced, tire was ready when promised, very reasonable charge. Very happy. promised, very reasonable charge. Very happy. More
by DFRAREY
Employees Worked With
May 01, 2024
I continually have issues with them not recognizing me in the system. I have three vehicles from them in the past 2 years. I also had service and they didn't inspect my vehicle and not 3 weeks later I have the system. I have three vehicles from them in the past 2 years. I also had service and they didn't inspect my vehicle and not 3 weeks later I have to have another appointment to have it inspected. More
by MLIBERTY
Employees Worked With
April 28, 2024
I bought a brand new car and the check engine light came on. Had to take the car back. Waiting on it to get repaired and it's supposed to be new! on. Had to take the car back. Waiting on it to get repaired and it's supposed to be new! More
by M.BATISTE
April 25, 2024
The service on my 23 Acadia was done promptly and everyone in the service department was very courteous and made me feel welcome. everyone in the service department was very courteous and made me feel welcome. More
by FFD96
Employees Worked With
April 23, 2024
Kirk is efficient, helpful and provided excellent phone contact with an upbeat attitude . He went out of his way to assist us with our current vehicle needs and confirmed with us the status of our appoint contact with an upbeat attitude . He went out of his way to assist us with our current vehicle needs and confirmed with us the status of our appointment. More
by awalters2
Employees Worked With
April 21, 2024
I asked 3 people for my warranty details and no one could answer me or provide me a copy of my warranty. I was told the reason I had to pay $1500 on my 2 year old enclave because the prior warranty repair ca answer me or provide me a copy of my warranty. I was told the reason I had to pay $1500 on my 2 year old enclave because the prior warranty repair caused this service engine light to come on??? Ok so I bought a 6 year 120k warranty that you guys appear t o have no data on because of new ownership, your last warranty repair caused this issue and you charge me? I have bought 5 cars in 5 years from you guys and most likely won’t again. Randall would have never stood for such poor service. *** as I’m writing this 2 people were supposed to call me back and didn’t. I’ll will be copying and pasting this to google unless this gets rectified. More
by JASON@FIVESTARIMPROVEMENTS.COM
Employees Worked With
I don’t want to single anyone out it was bad all together.
April 16, 2024
Can’t say enough great things about this dealership! I had an issue w my 2023 GMC Sierra and they went above and beyond ! My truck looks even better than it did brand new ! Thank you so much for all y I had an issue w my 2023 GMC Sierra and they went above and beyond ! My truck looks even better than it did brand new ! Thank you so much for all you did More
by ANGEPRESS
April 12, 2024
Service is always prompt and professional. We don’t mind traveling to Canandaigua to do business with them! We don’t mind traveling to Canandaigua to do business with them! More
by KBARTO7
Employees Worked With
