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Randall Reed's Planet Ford
Humble, TX
2,870 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,870 reviews
December 15, 2023
People are great! They are informed and knowledgeable. What needs to improve on is getting people in for their vehicle recalls. I have recalls that are over a year old They are informed and knowledgeable. What needs to improve on is getting people in for their vehicle recalls. I have recalls that are over a year old. Last time I was in they said I couldn’t make an appointment and would have to leave the vehicle for 7 days to get them done. More
by JOHNRCHILDERS
Verified CustomerEmployees Worked With
None of these people
December 15, 2023
Great knowledgeable associates that give all information about the trucks and how they operate. Thank you for your service. about the trucks and how they operate. Thank you for your service. More
by RAYLENE.NOACK
Employees Worked With
December 15, 2023
David is hands down the best salesman in the world. He is part of our family now and we will not ever use anyone else! We will follow him anywhere!!! He is part of our family now and we will not ever use anyone else! We will follow him anywhere!!! More
by PRICE.EDTECHLEADER
December 15, 2023
Great welcoming make me feel like I’m going into a football field to play the team at planet FORD A AWSEOME!! football field to play the team at planet FORD A AWSEOME!! More
by Jagonzalez1123
December 14, 2023
The last recall that was done messed up my sound system. It makes a loud buzzing sound when you turn the wheel far left or right. They said they couldn’t duplicate this which is a lie or they didn’t try. I It makes a loud buzzing sound when you turn the wheel far left or right. They said they couldn’t duplicate this which is a lie or they didn’t try. I assume they did the rest of the stuff they said they did. More
by dustinbridges84
Employees Worked With
I don’t know who worked on the car and don’t remember anyone I felt with a name.
December 14, 2023
I am always satisfied with the excellent service I receive from Plant Ford’s Service Department. Kelli Campbell is always so attentive and responsive. Because of this, I’m really contemplating purchas receive from Plant Ford’s Service Department. Kelli Campbell is always so attentive and responsive. Because of this, I’m really contemplating purchasing by next vehicle from Randall Reed’s Plant Ford. More
by THURMAN.JONES
Employees Worked With
Kelli Campbell
December 14, 2023
Body shop did a great job on my truck. The staff was very helpful and help me with my rent car. The staff was very helpful and help me with my rent car. More
by DSVOBODA07
December 14, 2023
Very impressive service. Everything promised was done, and completed. Loved getting a loaner- otherwise I would have been on foot! Thank you!! Everything promised was done, and completed. Loved getting a loaner- otherwise I would have been on foot! Thank you!! More
by HOLLYG4251
Employees Worked With
Munday
