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Randall Reed's Planet Ford
Humble, TX
2,811 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,811 reviews
Verified Customer
November 16, 2023
The customer service was good. Salesman was good. Everything went smoothly. Only disappointment was paying 5000 over MSRP don’t think that’s right but it is what it is. Salesman was good. Everything went smoothly. Only disappointment was paying 5000 over MSRP don’t think that’s right but it is what it is. More
by Fatbesr007
Employees Worked With
Cameron Harrison
November 16, 2023
Kelli C. took total responsibility to assure that I was treated fairly. The next time it needs service, my 2013 Fusion and I will return. took total responsibility to assure that I was treated fairly. The next time it needs service, my 2013 Fusion and I will return. More
by RIALD409
Employees Worked With
Kelly Campbell
November 16, 2023
Poor communication, lack in customer support, and dissatisfied with time management. Surprised that there was no regard for customers time. In the past I’ve had nothing but good things to say. Disapp dissatisfied with time management. Surprised that there was no regard for customers time. In the past I’ve had nothing but good things to say. Disappointing, and I’ll have to drive farther to get better service. More
by CRISTISMILES
Employees Worked With
Timothy and Francisco
November 16, 2023
From the moment we drove in, we were greeted with prompt and amazing customer service. Valeria Delgado was very helpful, friendly and knowledgeable. Mr. Manny Diaz was also very helpful and friendly through and amazing customer service. Valeria Delgado was very helpful, friendly and knowledgeable. Mr. Manny Diaz was also very helpful and friendly through the whole process. We felt very comfortable in working with the both of them. The best part is that thanks to them our 17-year-old felt very comfortable and drove out in a car that she absolutely loves! Thank you, Miss Valeria and Mr. Manny!!! More
by sylvia.escobedo
November 16, 2023
Always an amazing customer service and I felt I was not just a number but a Ford family member walking in and how attentive they are when they have my vehicle just a number but a Ford family member walking in and how attentive they are when they have my vehicle More
by CF9150
Employees Worked With
