Randall Reed's Planet Ford

Cristian Mendoza was very helpful with the sale of my vehicle. The dealership worked in making things right with selling me my vehicle vehicle. The dealership worked in making things right with selling me my vehicle More

All staff were helpful and accommodating made the experience of waiting it so bad it was appreciated experience of waiting it so bad it was appreciated More

All the folks that helped my wife and me get the car of our dreams were fantastic. They were knowledgeable and efficient and had us driving out in our new vehicle as quickly as possible. The transition fro our dreams were fantastic. They were knowledgeable and efficient and had us driving out in our new vehicle as quickly as possible. The transition from our trade-in to our new SUV was seamless and we left there very happy. More

The detailing was excellent. I was very pleased with the work that’s was done as well as the speed in which it was done. I was very pleased with the work that’s was done as well as the speed in which it was done. More

I bought a Toyota Camry 2021 the carpet on the driver's side had a big hole in it. The Salesman said he was going to talk with his manager and give me a call and I never heard from him. Bad business will n side had a big hole in it. The Salesman said he was going to talk with his manager and give me a call and I never heard from him. Bad business will not ever buy an automobile for them again. More

When you trust a dealership to do a simple oil change, you expect a professional job. I got home from getting my oil change and had oil leaking all in my driveway. I immediately called and let the service you expect a professional job. I got home from getting my oil change and had oil leaking all in my driveway. I immediately called and let the service department know about my issue at approximately 4pm. They said they were sending a tow truck to pickup my F-150 to correct the problem. Then the tow truck driver asked could he come tomorrow and explained the service department was now closed. I told him this was my only transportation and it needed to be picked up immediately. I’ll make this long story short. I had to call into work, taking disciplinary action and missing a days pay because of Randall Reed Ford. I got my truck back the next afternoon with a full tank of gas like that corrected everything. I’ll be honest I’m actually weary of ever bringing another vehicle there for service. If they knew they would be closing soon, a loaner vehicle would have made it ok with me but instead I wasn’t treated like they wanted my business in the future. And just so it’s clear this was the Humble location. More

Ricky Janeau did a Great Job in getting my car repaired. He was very helpful. He was very helpful. More

Guy did a wonderful job of getting me into the vehicle that best fits me and my son! He stayed on top of my transaction insuring the sale was to my satisfaction. Guy continues to make sure that my auto ne that best fits me and my son! He stayed on top of my transaction insuring the sale was to my satisfaction. Guy continues to make sure that my auto needs are well cared for even beyond the sale. More

I would like to till you that y’all have grate people working for you . Thank you for all the hard work. working for you . Thank you for all the hard work. More

Everyone was helpful and the process was smooth and stress free. Zach was a pleasure to work with! stress free. Zach was a pleasure to work with! More