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Randall Reed's Planet Ford
Humble, TX
2,884 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,884 reviews
September 02, 2023
They are willing to work with the customer, on final offer, and make everyone happy ... offer, and make everyone happy ... More
by okwhatnext63
Verified Customer
September 01, 2023
Scheduling and pick up was easy. Team was helpful, attentive, and informative about additional service recommendations, costs, and additional time for services. Team was helpful, attentive, and informative about additional service recommendations, costs, and additional time for services. More
by CSLGUSA
Employees Worked With
September 01, 2023
My experience was great and I will always go back. The staff is very friendly and very helpful.. The staff is very friendly and very helpful.. More
by WBERCKENHOFF
September 01, 2023
I worked with Kelli Campbell as my Service Advisor. Kelli was great to work with. She kept me well informed and assisted me in getting rides from/to your service department. Kelli was great to work with. She kept me well informed and assisted me in getting rides from/to your service department. More
by MIKE@ALLISONKREWE.COM
Employees Worked With
Kelli Campbell
August 31, 2023
Takes too long to even get a recall done. Service is so slow. Makes it hard for family with single car. Service is so slow. Makes it hard for family with single car. More
by MWLIVANEC
August 30, 2023
This dealership is cool however they’re very unorganized when it comes to the bank system and they tend to give the run around really bad when it comes to deposits. Very unprofessional and confusing and was when it comes to the bank system and they tend to give the run around really bad when it comes to deposits. Very unprofessional and confusing and wasn’t very helpful or understanding when it came to down payments More
by bilandry
August 29, 2023
Ned Shortsleeve was very helpful even though the dealership is behind on servicing vehicles. Ned pleasant and communicated well with customer. dealership is behind on servicing vehicles. Ned pleasant and communicated well with customer. More
by DEBBIE.AUSTIN
Employees Worked With
Ned Shortsleeve
