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Randall Reed's Planet Ford
Humble, TX
3,561 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,561 reviews
September 09, 2023
It was the worst car-buying experience I have ever had period. I was made to wait for hours till I was exhausted. Then I was told to come the car wasn't ready yet. In the meantime, I am filling out paperw period. I was made to wait for hours till I was exhausted. Then I was told to come the car wasn't ready yet. In the meantime, I am filling out paperwork after being exhausted and I kept reminding the salespeople I didn't want to spend more than 15,000 OTD. No problem Mr. Causey I was told. Well, then how is it I am paying 20,000 for a 9-year-old car with 151,000 miles. Well, because of sleight of hand and trickery. Oh, I am sure they are telling a great story about how they fooled that old man who trusted them. Okay, lesson learned. I have bought several cars at Planet Ford but never again. I will encourage all my family not to buy there as well. More
by MRCAUSEY58
Verified CustomerEmployees Worked With
Markel Henry and his buddy Zach, Stuart McKenry
September 08, 2023
Been a good experience over the years. I rely on Planet to service my car I rely on Planet to service my car More
by GENE.LANDOE
Employees Worked With
September 06, 2023
The service Center was great very helpful, cooperative and responsive. A pleasure to work with. and responsive. A pleasure to work with. More
by PAPrincess
Employees Worked With
September 01, 2023
I worked with Kelli Campbell as my Service Advisor. Kelli was great to work with. She kept me well informed and assisted me in getting rides from/to your service department. Kelli was great to work with. She kept me well informed and assisted me in getting rides from/to your service department. More
by MIKE@ALLISONKREWE.COM
Employees Worked With
Kelli Campbell
September 01, 2023
My experience was great and I will always go back. The staff is very friendly and very helpful.. The staff is very friendly and very helpful.. More
by WBERCKENHOFF
