Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
3,330 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,330 reviews
Verified Customer
August 01, 2023
We loved working with Zach Gage! He helped us purchase both me and my husbands vehicles. He helped us purchase both me and my husbands vehicles. More
by t.nolte97
July 31, 2023
Tim went above and beyond with his customer service. He constantly kept me informed throughout the week on the service repairs. Thank you Tim! He constantly kept me informed throughout the week on the service repairs. Thank you Tim! More
by jorge.borjas93
Employees Worked With
Tim Znidarsic
July 31, 2023
Planet Ford took the best care of us for the 3rd time! ! We couldn’t be more pleased with every person who helped us! Thank you PF team! ! We couldn’t be more pleased with every person who helped us! Thank you PF team! More
by RSNELL
July 31, 2023
The team lacks attention to detail and I’ve had to revisit for recurring issues multiple times. In addition to that, they have also caused issues due to poor workmanship and quality. The service revisit for recurring issues multiple times. In addition to that, they have also caused issues due to poor workmanship and quality. The service contact has been accommodating, and supportive but the service management fails to follow through on actions committed by the service desk folks. An example is covering rental fees for the lack of having loaners on maintenance issues caused by the technicians. I’ve had to make multiple phone calls to rental agency, ford management folks and waste many hours dealing with their poor attention to detail, communication, and customer service. I love Ford and have had 3 explorers, two from this dealer, but this specific 2020 ST is plagued with reliability issues. Due to that, and having all of these experiences, my next explorer will not be purchased from this location. More
by John Blanco
Employees Worked With
Rodney Bogany
