Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
3,386 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,386 reviews
June 29, 2023
Always a pleasant experience to come in to test drive and then leave with a new car. Thanks for going to extra miles to find what we were looking for. then leave with a new car. Thanks for going to extra miles to find what we were looking for. More
by houston2
Verified Customer
June 29, 2023
This dealership is second to none! Joseph D. Faulk, Jr. Most definitely 💯 is an asset to your organization. He deserves a pay 💰 raise for the way he treats his customers. Joseph D. Faulk, Jr. Most definitely 💯 is an asset to your organization. He deserves a pay 💰 raise for the way he treats his customers. More
by Rene Barrera
Employees Worked With
Joseph D. Faulk Jr.
June 29, 2023
Jarrod was the best couldn’t have asked for a better sales man. If I could give more than 5 stars I would. sales man. If I could give more than 5 stars I would. More
by Brenda Cross
June 29, 2023
I really miss Amanda but Kelli has really stepped up to fill her shoes. My only realy comlaint with service right is that my information keeps getting handed to the sales department. I have been very clear fill her shoes. My only realy comlaint with service right is that my information keeps getting handed to the sales department. I have been very clear that I will NEVER do business with the sales department again. Please stop calling me!!!! More
by STEVEGHILL7164
June 29, 2023
Oliver helped me out of a horrible car into something I deserved! I’m so thankful for him for getting me into a new ride! I’m already telling friends and family to hit up Oliver F. At planet ford for the b deserved! I’m so thankful for him for getting me into a new ride! I’m already telling friends and family to hit up Oliver F. At planet ford for the best customer service! More
by rnatalie11
June 29, 2023
They were very kind and helpful with helping us find the vehicle we wanted and gave us and awesome deal ! vehicle we wanted and gave us and awesome deal ! More
by Celeste Sanchez
June 29, 2023
My sales agent was fabulous. The guy behind the counter is why I gave the 4 stars. He was busy trying to mark the truck up higher than what was offered. The guy behind the counter is why I gave the 4 stars. He was busy trying to mark the truck up higher than what was offered. More
by DLWILL76
Employees Worked With
Kenadi Malveaux
June 29, 2023
Great customer service. Guys took care of us as far as finding a car in our price range. Guys took care of us as far as finding a car in our price range. More
by jrramos0
June 29, 2023
The service was awesome, thanks a lot for helping me getting the car Cristian helped me with all the process, was really clear with the information, and helped with the home delivery getting the car Cristian helped me with all the process, was really clear with the information, and helped with the home delivery More
by fjtorresv79
Employees Worked With
Cristian Mendoza, Stuart McKenry
