Randall Reed's Planet Ford

check engine light on. This is the only place that I would bring my truck in for work. I have full trust in your service center. Beto is one of best Diesel mechanic around This is the only place that I would bring my truck in for work. I have full trust in your service center. Beto is one of best Diesel mechanic around More

Leased a new 2019 Ford Escape and it went wrong I leased a new 2019 Ford Escape on Friday 11-22-19. I did not get the deal I expected. The monthly payment is to high compared to my last lease of a 2 I leased a new 2019 Ford Escape on Friday 11-22-19. I did not get the deal I expected. The monthly payment is to high compared to my last lease of a 2017. I left the dealership and was called back to terminate my old lease. I was all done but called back when they realized they had my old Escape but no paperwork. I was then told by the dealership and Ford Credit that I did not have an early bird turn in. All of this was confirmed before we did the new deal. I was then told my the money man that it was his mistake and the dealership would pay my final two payments. The next day I get a call and am told they was a problem with the A-Plan pin or my moms name or social. This was nonsense. I had the car and a signed lease! Never heard back. I left my garage door opener and a religious medal in the car. We called back and asked them to retrieve them and call us back when I could get them. I have not heard back and it is a week later! More

Outstanding Promptly contacted me for test drive and was timely in providing the test drive. Quentin C. took excellent care of us during the process. Pedro assi Promptly contacted me for test drive and was timely in providing the test drive. Quentin C. took excellent care of us during the process. Pedro assisted us with becoming familiar with the vehicle. Both these young men were extremely polite and helpful. More

Flipping Prices Marcus was my salesman for the F150 The vehicle was listed on the Internet for $ 48,638 and ask Marcus for out the door, TT&L He text me back $53,85 Marcus was my salesman for the F150 The vehicle was listed on the Internet for $ 48,638 and ask Marcus for out the door, TT&L He text me back $53,856 why did I get that Price? It seem like the service manager kept flipping prices and that’s why I will never buy Another vehicle from Planet Ford. More

I recently had my F150 serviced at Randall Reeds. Everyone was exceptionally cordial and eager to help. I highly recommend the service department. They resolved my issues. Everyone was exceptionally cordial and eager to help. I highly recommend the service department. They resolved my issues. More

Warranty work Irma did a great job of keeping me informed on the status of the repairs. I did seem like it took a bit longer than I thought it should. The front en Irma did a great job of keeping me informed on the status of the repairs. I did seem like it took a bit longer than I thought it should. The front end needed aligned, replaced the glove box and replaced the back window. It was in the shop from Monday @ 0730 and picked up Saturday around 1:30. I was very pleases that a courtesy car was available for me to use More

When I went to dealership I was greeted immediately by Mario. He help me find two vehicles that were perfect for us. He was very genuine. I felt that he cared that we got what we wanted. He treated me lik Mario. He help me find two vehicles that were perfect for us. He was very genuine. I felt that he cared that we got what we wanted. He treated me like a friend. We are enjoying our vehicles Thanks you Diana More

Got an oil change and a garage full of oil when the lube tech didn't tighten the filter. Service advisor didn't even want to offer anythingrefund my money and ask how was I going to get home.? In my car tha tech didn't tighten the filter. Service advisor didn't even want to offer anythingrefund my money and ask how was I going to get home.? In my car that y'all messed up that's how. Unbelievable most people would of raised a issue. There could be some underlyilying damage caused bit I gues More

We have been purchasing Ford trucks from Randall Reed for many many years! Best in the class service sales and support!! Joshua, who sold us the vehicle, was awesome as well as Craig and all the others who h many many years! Best in the class service sales and support!! Joshua, who sold us the vehicle, was awesome as well as Craig and all the others who helped with our purchase More

Great experience very fast and friendly Talked to Byron Nelson on the phone before I went to dealership. When I got there he already knew what I wanted and he was able to get me in the truck Talked to Byron Nelson on the phone before I went to dealership. When I got there he already knew what I wanted and he was able to get me in the truck for a great price. Financing went smoothly and it was just a overall great experience. My son has bought two trucks here and I would definitely recommend this dealership to anyone. More