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Randall Reed's Planet Ford
Humble, TX
2,808 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,808 reviews
August 17, 2015
Very Awesome I would like to say thank you Mr. Freddy P Jr in new car sales for assisting me in buying a used 2013 Ford F150 pickup. Thanks for keeping the price w I would like to say thank you Mr. Freddy P Jr in new car sales for assisting me in buying a used 2013 Ford F150 pickup. Thanks for keeping the price where i wanted it and FOR your knowledge and patience you demonstrated to me..You are a great asset to the team at Planet Ford and i look forward to more car sales from your dealership soon. More
by Annettedeleon713
Employees Worked With
Freddy P. JR
July 07, 2015
Wish I had trusted the review!!! Called about a truck listed online. Guaranteed us it was there and ready to show. Made it known we were serious buyers. Drove an hour through rush hou Called about a truck listed online. Guaranteed us it was there and ready to show. Made it known we were serious buyers. Drove an hour through rush hour traffic and were told it had just sold. They called three times to confirm our appt. in a two hour period, but couldn't tell us the truck sold. No one at the dealership really cared! I agree, I think it is definitely the policy of Randell Reed. I have purchased 3 cars in the past 4 years and have had amazing experiences through other dealers! More
by Laura S.
Employees Worked With
Jeff Stapp, Mike Aguilar
June 11, 2015
The Chuck Norris of salesman I usually am not a Ford guy but once I test drove the 2015 f150 Platinum FX4 it really got me thinking why not? Kevin Norris had went up and above to I usually am not a Ford guy but once I test drove the 2015 f150 Platinum FX4 it really got me thinking why not? Kevin Norris had went up and above to get me into this truck and I actually test drove the truck twice on two different days as I was on the fence about it. Throughout the process Kevin was there to answer any questions I had. This was my 23rd vehicle purchase and first with Planet Ford in Humble so I've been thru the process of buying many times but this one was one of the best ones and glad Kevin Norris talked me into the truck. We even had the windows tinted there so when I pick it up its road ready and they did an excellent job. More
by Accurate CNC LLC
Employees Worked With
Chris Griffin
April 28, 2015
Auto purchase Always go back Planet Ford pre owned for best and fair sale price. Followed by friendly pro active 5 star service. All questions answered to my satisf Always go back Planet Ford pre owned for best and fair sale price. Followed by friendly pro active 5 star service. All questions answered to my satisfaction in person and on the phone. More
by Jim@Imperial Oaks
Employees Worked With
Walter Davlia
April 28, 2015
Best Experience! I have bought many vehicles in my lifetime but this is the only way I will do it in the future. I found a vehicle online, negotiated online, they bro I have bought many vehicles in my lifetime but this is the only way I will do it in the future. I found a vehicle online, negotiated online, they brought me the car and the paperwork to my house and that was that!!! More
by ajmon2007
Employees Worked With
Shawn Nawaz, Anson Jones
April 28, 2015
"BEST EXPERIENCE" Great experience, beautiful people that are willing to help you out in what you are looking for. Andrew Bonomini came out & help me out, for what I w Great experience, beautiful people that are willing to help you out in what you are looking for. Andrew Bonomini came out & help me out, for what I was looking for. Definitely will recommend my friends & family to come over & check out the great deals planet ford has. Great customer service, people who are willing to help you... love it!!! More
by martha2007
Employees Worked With
Andrew, Bonomini
March 18, 2015
Randall Reed has his employees writing positive reviews to . Randall Reed has his employees writing positive reviews to cover up all the REAL BAD reviews of actual unaware customers that were scammed, cheated a Randall Reed has his employees writing positive reviews to cover up all the REAL BAD reviews of actual unaware customers that were scammed, cheated and lied to. Ford Motor should really put a stop to Planet Ford damaging Ford's reputation and SHUT DOWN this horrible place by pulling Randall Reed's license to sell. Reed and Kramer(manager/part owner) tell their employees to use every dirty trick in the book to make a sale. They tack on expenses that they just make up and try to HIDE from you in all the fine print. They wrote in a "Customer Appreciation" charge on my financing paperwork for $895 and did not tell me about it. When I ask why the price was higher than agreed, they said it was "Standard" and everyone pays that. When I ask what it was they told me is was for $12.95 oil changes and "things like that". !!! It is a STRAIGHT RIPOFF. The FACT is if you go to one of Randall Reed's dealership's (I-59 or I-45 or any other of Reed's dealerships) you are going to pay way too much more than a reputable dealer. Typically ONLY customers that have the WORST credit go here and what Randall Reed does to them is criminal. Take a LAWYER with you to look over the papers BEFORE you sign them, or just AVOID the HASSLE and go to another dealer. More
by StopFraud
Employees Worked With
Other Employees :
Kramer, Desmond Stirgus, Mike Aguilar, Musa Zayid, Chris Griffin
March 05, 2015
Have returned several times We are a huge fan of this Planet Ford. They gentlemen we have worked with in our several purchases have always been kind and without pressure. Then We are a huge fan of this Planet Ford. They gentlemen we have worked with in our several purchases have always been kind and without pressure. Then we have returned for oil changes and service and again, could not be happier with our service. We have purchased 3 vehicles from them and will return again when we need to make another purchase! More
by mvbrennan9
Employees Worked With
Aaron Smith
January 15, 2015
YES YES YES I WOULD LIKE TO SAY THAT DUKE AT PLANET FORD 59 IS THE BEST CAR SALESMAN I'VE EVERY HAD . EVERYTHING WAS SMOOTH , FAST , AND NO HIDDEN TRICKS .. I WOU I WOULD LIKE TO SAY THAT DUKE AT PLANET FORD 59 IS THE BEST CAR SALESMAN I'VE EVERY HAD . EVERYTHING WAS SMOOTH , FAST , AND NO HIDDEN TRICKS .. I WOULD RECOMEND ANYONE WHO WANTS A CAR TO GO SEE DUKE . More
by mr byrd
Employees Worked With
DUKE , GEO , AND PETE
July 08, 2014
Used Car I bought my son's first car from the used car guys at Planet Ford. The sales rep was new to the company but seemed like a nice guy. Car has been a s I bought my son's first car from the used car guys at Planet Ford. The sales rep was new to the company but seemed like a nice guy. Car has been a solid vehicle for my son's first vehicle. More
by safmath
Employees Worked With
James McDonald
