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Randall Reed's Planet Ford
Humble, TX
2,886 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,886 reviews
Verified Customer
December 12, 2024
Ms. Kelli Campbell is a ‘Rock Star’! I can promise you this, she will be the only Service Advisor that ever handles any of my vehicles regards if they are a Ford or Lincoln product. She handles her busine this, she will be the only Service Advisor that ever handles any of my vehicles regards if they are a Ford or Lincoln product. She handles her business like no other and I hope you all take very good care of her. If not, you will lose her. More
by SAFETYMAN0191
Employees Worked With
December 10, 2024
Experience technicians, service people or courteous dealership was clean overall professional service very happy with my initial first time oil change dealership was clean overall professional service very happy with my initial first time oil change More
by PANPUD
Employees Worked With
December 08, 2024
Had a 2018 F150 transmission failure, which was going to be expensive to repair/replace since my warranty was expired... Mike Epp worked with us to get a good trade-in for our existing vehicle. Matt Henry h be expensive to repair/replace since my warranty was expired... Mike Epp worked with us to get a good trade-in for our existing vehicle. Matt Henry helped us find a great new Ranger and helped us through the purchase process. I would highly recommend Randall Reed Ford in Humble... More
by DMT
December 07, 2024
Our salesperson, Christian, was very knowledgeable and polite. The only problem we had was that the printers were down, so it was difficult to understand all the pricing without a paper copy. The Edg polite. The only problem we had was that the printers were down, so it was difficult to understand all the pricing without a paper copy. The Edge drives great and is very comfortable. Miguel explained how to use all the parts of the touch screen and various buttons on the steering wheel. All in all, it was a good experience. More
by BILLS1945
Employees Worked With
Christian, JP, and Miguel
December 07, 2024
It is always a pleasure to purchase from planet ford. As a repeat customer I am always pleased with service and sale. As a repeat customer I am always pleased with service and sale. More
by garytomasino61
December 07, 2024
Very effective in getting all the information about the vehicle including cost options available for consumers vehicle including cost options available for consumers More
by Bdodd6273
December 07, 2024
Worst service experience ever! My car was there for 2 weeks before they ever even diagnosed it and then told me it would be 6-8 weeks for repair and sorry don’t have a loaner or an My car was there for 2 weeks before they ever even diagnosed it and then told me it would be 6-8 weeks for repair and sorry don’t have a loaner or anything never will I ever return to that place and I am trading in the car I bought from there somewhere else More
by Dalton
Employees Worked With
