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Randall Reed's Planet Ford
Humble, TX
2,808 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,808 reviews
April 24, 2024
Still not understanding how I was not approved financing for a 2024 bronco but approved for financing for a 2024 escape. They would not approve 84 months for the bronco, but offered 72 months with a paymen for a 2024 bronco but approved for financing for a 2024 escape. They would not approve 84 months for the bronco, but offered 72 months with a payment of $900??? They approved me for the escape at 72 months with a payment of $680??? Both vehicles MSRP were pretty close. I wanted to purchase the less expensive bronco, not the more expensive one. None of this makes any sense. More
by kalchef2004
Verified Customer
April 23, 2024
Staff was friendly and helpful I've never owned a Ford, they sold me on ford. they sold me on ford. More
by jtorres127
Employees Worked With
April 23, 2024
The service department was very accommodating with being able to repair the recalls. Having the remote technician service the car was incredibly accommodating. able to repair the recalls. Having the remote technician service the car was incredibly accommodating. More
by GABBY
Employees Worked With
April 22, 2024
The interaction with Johnny Cochran was completely enjoyable! He will be the reason we will become a long term Randall Ford customer. enjoyable! He will be the reason we will become a long term Randall Ford customer. More
by pjb0226
Employees Worked With
Johnny Cochran and Martine. 5 stars!
April 22, 2024
Amazing customer service, our salesman Guy and Matt knew exactly what we needed. Great communication felt right at home. exactly what we needed. Great communication felt right at home. More
by igpalacios27
April 22, 2024
Kenneth and Manny knew we were tight on time and made sure the transaction process flowed smoothly to get us out quickly. sure the transaction process flowed smoothly to get us out quickly. More
by dbattista0
April 21, 2024
Kelli Campbell is the best service tech I have ever done business with! Her customer service is unparalleled and it makes me want to keep doing business there. Everyone sells vehicles it’s the follow throug business with! Her customer service is unparalleled and it makes me want to keep doing business there. Everyone sells vehicles it’s the follow through that keeps the business More
by Ryan Cook
Employees Worked With
Kelli Campbell
April 21, 2024
Awesome fast and easy buying experience. The team at Randell Reads used cars makes me want to tell my friends and family to go buy a used vehicle from them now! I am very happy with my purc The team at Randell Reads used cars makes me want to tell my friends and family to go buy a used vehicle from them now! I am very happy with my purchase. More
by Ryan from Houma, La
Employees Worked With
Sam and Valerie in used cars
