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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,354 Reviews

1,354 Reviews of Randall Reed's Planet Ford - Service Center

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July 03, 2025

Jeff Sayers was more than helpful. He did a great job. My issue was the difficulty getting a loaner vehicle. Jeff did what he could, they just aren't available. I had to wait a couple More

by leehasselmeier
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Sayers - excellent
July 02, 2025

Emanuel was very helpful and knowledgeable about all my concerns. Great customer service. Thanks you Evan❤️ More

by LJONES70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blain Black
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Collision department made my 8 year old truck look brand new after my accident! They communicated well thru out the entire process More

by RSA2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Great service great and clean service center and Ricky take care of his customers and make sure the work is done right More

by JIMMYLAMBERT1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
June 30, 2025

Very excellent customer service. Kelli Campbell is best to do it. Hands down keep up the awesome work Kelli. From the baxter-hillrom family. More

by KEDRICK_FAULK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

I had some new Michelle's tires put on 2016 Ford Explorer and Jeff Sayers handle it for me and deliver it to me the same day thanks Planet Ford for having a Service Manager like him. Thanks Joe Petrovich ha More

by joepetrovich80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Sayer
June 30, 2025

Great service and completed on time. Keep up the good work and I’ll continue to have all my services there. More

by GARY.RYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Great place and an awesome dealer to do business with . JP is the bomb …. Hector was a great help and Eric in the body shop was outstanding. More

by Stc63070
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector sales and Eric body shop xxxxxxto these guys
June 29, 2025

Excellent repair work and great service. I will continue to use this location. Great recommendation!! More

by scotthanus57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2025

Hose in service was awesome! ! He had my truck in for service 3 times while looking for a hard-to-find electrical issue with the computer. They finally re-set and re-programmed i More

by DZWALDEN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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