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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,365 Reviews

1,365 Reviews of Randall Reed's Planet Ford - Service Center

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July 15, 2023

In and out for oil service and had breakfast while we waited. One hour and on our way. More

by wishon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
July 14, 2023

Kelly is very professional. In today's world it is such a joy to have an individual like Kelly in your service department. More

by MARK@GLORYATWORK.ORG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
July 14, 2023

I wish we had more technicians, to accommodate customers faster. We could also use a larger facility as traffic tends to back up. Staff is friendly and appears to care. However shortage of technicians and p More

by JARRODWILLIAMSSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarrod Williams
July 14, 2023

Lobby area was hot. AC issues I’m guessing. Staff was people friendly tho. Nice little snack area More

by leroyivan12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John 'JT' Thomas
July 14, 2023

Great Job, all I did was gave instructions and my car was completed in a timely manner. Thanks to Adrian More

by KRILEY10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

They were able to get everything taken care of. It took a while but I’d rather it to be done correctly More

by VANROQUE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Znidarsic Jr.
July 14, 2023

They’re great, they got my car in and out fast. They are respectful and kind! More

by rachck2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Grissom
July 14, 2023

I was greeted by Rodney right away and made me feel welcomed to their service center. Write up my vehicle pretty quick and I was out of there in about twenty minutes. Later I was called to let me know More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Bogany
July 13, 2023

Great Sales and Finance team. Enjoyed the extra effort to complete the sale. I will definitely refer any new inquiries to this dealership More

by anthonyjenkins
Recommend Dealer
Yes
Employees Worked With
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Many thanks to this wonderful service department where you all work so wonderfully with the technicians, Grateful and thankful for Mackenzie's thoughtful stewardship of my 1997 Expedition.while in your More

by FREDOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Garcia
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