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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,328 Reviews

1,328 Reviews of Randall Reed's Planet Ford - Service Center

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July 07, 2023

slow. my car was there 8 mos waiting on a part and was offered 35 dollars a day for a rental. sure. no loaner. ford inc. said sorry but we won’t help you More

by PAULGRIFFIN16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas, Brian Smith
July 07, 2023

Alignment was not done and they charged me 300 dollars when I asked them they stated diagnostic was signed off on More

by TENALANGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy
July 07, 2023

Great service! Very informative and pleasant to work with. I would highly recommend them to all my friends and family. More

by BLAINMBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Very Prompt courtesy service and informed me about an issue with the wheel lug nuts. More

by TEX_SOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Waller
July 07, 2023

Sell man was really helpful. Excelente customer services. Will recommend Randall reeds to my friends thanks More

by Josemoreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2023

Excellent customer service throughout the whole car buying process! I got my dream truck and I couldn’t be happier! 10/10 will recommend. More

by VICTORIA.BENITEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Benitez
July 06, 2023

This was the most easiest place to go in turn in my vehicle to get an oil change More

by dnsb1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I didn't get a name
July 06, 2023

Awesome Job! Great customer service! Greeted at the door! Comfortable waiting area. Love the Ford Pass points. More

by Syj77338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas, Brian Smith
July 06, 2023

Richard is the best! He always explains everything, gets the vehicle you're looking for, and keeps you informed as what is next in the process. More

by tommy.kinard53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

Takes way too long to get a simple service done. Oil change and windshield wipers. More

by JJD77571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John 'JT' Thomas
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